Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just live your approach to communications it's just fab!”

Helpful Report

Posted 10 years ago

“Firebox is a brilliant website, really colorful and very easy to navigate and find the type of gift you would like. it has so many different types of gifts available too, We ordered the glass of milk night light and my daughter loves it, it came very well packaged and in an undamaged box. Very happy customer and we will definitely be ordering again. Thank You Firebox xx”

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Posted 10 years ago

“Fantastic concept. Lots of mad products in one place ! The go to place for unusual gifts.”

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Posted 10 years ago

“service was very efficient arrived in time stated product as dis scribed cant fault fire box”

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Posted 10 years ago

“Always great service, quick delivery and sturdy packaging. Love the little sweeties too :)”

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Posted 10 years ago

“Great products, well packaged too. Love the giant bubble wrap it's like a whole free gift! Always delivered on time and you can pre-order too which is so handy. I never forget where I saw that "great thing" that I "really needed"!”

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Posted 10 years ago

“Great value and service”

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Posted 10 years ago

“was pretty decent unusual stuff at fair prices”

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Posted 10 years ago

“Perfect products, perfect service, products always arrive on time and nicely packaged, I would and often do recommend firebox to people I know who are looking for super cool gifts and gadgets.”

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Posted 10 years ago

“Great experience. Quirky emails that made me giggle everytime, very good and fast shipment (even earlier than expected), I love the items!”

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Posted 10 years ago

“Firebox is great. Ordering is so easy and quick and mine came earlier than expected, well packaged and with a lil extra kindness. Im definitely going to order from here again.”

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Posted 10 years ago

““Loved it, I'll be back...many times. Awesome products and the quirky emails give a gorgeous glowing feeling, and a smile to the face that all customer service should bring. Firebox, you rock, you beautiful little weirdos."”

Helpful Report

Posted 10 years ago

“I ordered two sets of head band ear phones as gifts. Unfortunately they were out of stock and one was required as a birthday gift. You forwarded one set direct to Eire at no extra charge. I was impressed by your willingness to help as much as possible. Thank you.”

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Posted 10 years ago

“Stupendous amounts of fun things that I can't help but throw money at”

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Posted 10 years ago

“What an awesome Web site! Would recommend these guys to everyone! Love the emails too!!”

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Posted 10 years ago

“Have always found Firebox to be brilliant, they have always delivered their items on time to me and they stock some of the coolest random-est things on the internet, absolutely love them so far.”

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Posted 10 years ago

“Excellent products, excellent gifts at reasonable prices. Easy to order, quick delivery & lovely communications. Would definitely order again & would recommend”

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Posted 10 years ago

“I love the satire, also my banana nite light is awesome!”

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Posted 10 years ago

“all way great services and the sweets in every box is all ways a winner in my book thank you firebox”

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Posted 10 years ago

“Everything I ordered was there on time and we'll packs for protection and they gave me a free pack of rainbow drops, I haven't had them in years. Thanks guys.”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews