Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so nice, so nice, so nice Clapton and Beck at Ronnie Scott's/....”

Helpful Report

Posted 11 years ago

“Fast, efficient, good customer service, enjoyable”

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Posted 11 years ago

“Firebox was funny, which made them stand out from other sites/stores. They were also fast and let me know when the item was being delivered via text and email. The item was delivered quickly and on-time, with great packaging to protect the item inside. Also, the item itself was of high-quality and looked just as it did in the photos. Would definitely recommend them and buy from them again in the future.”

Helpful Report

Posted 11 years ago

“Had never heard of firebox before I ordered my Darkside Ollie. I can honestly say their service is the best I've received for a long time. They were quick to process my order & it arrived well packaged when they said it would. The way they deal with their customers is refreshing and I found the light hearted emails a joy to read while still being informative. Keep up the great work, I shall certainly use your services again in the future.”

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Posted 11 years ago

“'Twas better than a cold beverage on a hot day. Or a hot beverage on a cold day. Or a normal beverage on a normal day. It was good.”

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Posted 11 years ago

“Fast and great quality, as always”

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Posted 11 years ago

“the dialogue is delightfull, the item is fantastic, the packaging,was very good, and it arrived so quickly, i keep getting the feeling,i am still waiting for it to arrive!!!!! if you want something a little different,and great service? then buy it here!!! Outstanding”

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Posted 11 years ago

“Lovely website and amazing products and service.”

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Posted 11 years ago

“Love love love this website. So many cool and practical novelties. ????????”

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Posted 11 years ago

“Just love Firebox, excellent emails and customer service .... products are excellent too”

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Posted 11 years ago

“My experience overall was great, the shipping did take a little longer than expected, but i do understand since they are overseas”

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Posted 11 years ago

“just fine, no problems. shipping sucks.”

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Posted 11 years ago

“J'ai souvent eu une bonne experience avec Firebox, les produits sont sympas et le marketing + service client cool !”

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Posted 11 years ago

“Great! The delivery cost more than the actual products, but it was worth it. I'll definitely check the website out when I need a new gift.”

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Posted 11 years ago

“I would like to say I am impressed with the product quality and the quality of service. In fact I'm going to say it. There I've said it.”

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Posted 11 years ago

“I always enjoy browsing and finding cool and quirky stuff at Firebox. The ordering process is smooth and the overall experience is awesome.”

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Posted 11 years ago

“Very good variety of gifts. Good quality. Very quick and helpful staff.”

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Posted 11 years ago

“Brilliant company, recommend to everyone.”

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Posted 11 years ago

“Great choice of products, nice website design, order arrived quickly and nice customer service”

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Posted 11 years ago

“Great experience. Excellent product. Fast easy service.”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews