Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This swan broke on the first time it was used in the swimming pool! The entire wing ripped off and it instantly deflated, a total waste of £50”

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Posted 11 years ago

“Excellent”

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Posted 11 years ago

“Firebox is fantastic! great gift ideas. Fun emails to keep you updated on your shopping status. Extra treat in the box when it arrives. Fast delivery service and arrives in good condition. Can't go wrong with gifts from here. Love them!”

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Posted 11 years ago

“Excellent service and wit from start to finish! ????”

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Posted 11 years ago

“Fun and fabulous. Feels like it has a personal touch compared to other web-based shops out there. Interesting and original gifts that you would never think of otherwise!”

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Posted 11 years ago

“Love this site . Will be visiting again real soon ++++++++++”

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Posted 11 years ago

“Super duper as always.”

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Posted 11 years ago

“Quick, easy and they gave me some free vouches for food shopping ;)”

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Posted 11 years ago

“Great customer service, quick delivery, outstanding in every regard.”

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Posted 11 years ago

“If you're after a gift that is a little different or quirky then try Firebox. Easy to order with an amusing confirmation of order response, super quick delivery and last but not least, brilliant customer service. I would definitely recommend :)”

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Posted 11 years ago

“The website failed to tell you what extra ingredients and bits of kit youll need. Both products were useless alone. Would not shop again.”

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Posted 11 years ago

“I really like Firefox.com, good service, packaging, fast delivery even to Sweden and I must say that I really like everything with firebox. I would recommend firebox to anyone.”

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Posted 11 years ago

“Excellent service form start to finish, loved your emails.”

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Posted 11 years ago

“Delivery is always really quick and the best packaged stuff you'll get online. A great place fun fun presents when you can't think of what to buy.”

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Posted 11 years ago

“I am always very pleased with everything that I purchase from Firebox. I would wholeheartedly recommended them to anybody that will listen!”

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Posted 11 years ago

“love the mushroom has pride of place at work everyone has had a tug lol”

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Posted 11 years ago

“I love Firebox! The items are unique and fun and make great gifts. Everything I ordered arrived in a timely fashion and was well packaged. I will definitely order from them again (and soon).”

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Posted 11 years ago

“Great shop, great fun, great stuff!”

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Posted 11 years ago

“Fanastic service. Unusual items perfects for gifts!”

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Posted 11 years ago

“Really good customer service and would definitely buy from them again!”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews