Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, great products and service. Very impressed!”

Helpful Report

Posted 11 years ago

“Firebox makes everything look easy - - no missing or late orders; no aggravation; no downside at all, and this is the mark of a truly professional company.”

Helpful Report

Posted 11 years ago

“Speedy and quick, spot on Firebox”

Helpful Report

Posted 11 years ago

“Excellent selection of products, reasonable prices, very quick delivery and kept in contact through out! Will use for all special occasions!”

Helpful Report

Posted 11 years ago

“I've always wanted to wear my friends face. Firebox's masks gave me a chance to do that without going all 'face/off' on him. How crazy is that Nicolas Cage? and remember when John Travolta looked human? You do now. Thanks to Firebox.”

Helpful Report

Posted 11 years ago

“Funniest thing ever. Your prudish colleagues will all want a play...”

Helpful Report

Posted 11 years ago

“I bought this as a birthday present for someone who loves rum, and they certainly loved this. The caramel one is lovely and sweet flavoured, with lots of depth, like a liqueur. I would definitely recommend this to anyone.”

Helpful Report

Posted 11 years ago

“Firebox is the company with innovative gifts. I bought a lot of Christmas presents from Firebox last year and could 't wait to see the new catalogue this year. I wasn't disappointed. I've ordered early to be sure to be in time for Christmas. I even have to wait for some in the next delivery, so they've been busy. Well done Firebox.”

Helpful Report

Posted 11 years ago

“Really enjoyable shopping experience, great products and great customer service”

Helpful Report

Posted 11 years ago

“I just love, love, love Firebox.. Amazing ingenious products, fast delivery and I even wish my products were faulty or go missing just so I can chat to the customer service team.. Firebox from start to finish is a fun , enjoyable and at the same time totally professional. If you haven't visited and purchased from Firebox then you haven't lived.. Go on.. Do it.. put the Firebox experience on yer bucket list!!”

Helpful Report

Posted 11 years ago

“Great website for unique and quirky gifts for everyone. They products are of brilliant quality and the delivery if quick and efficient. I could not fault the customer service. I would definitely recommend Firebox.com to family and friends, I am definitely using this website again.”

Helpful Report

Posted 11 years ago

“Super quick delivery; items great (as always). Well packed. A number of Christmas presents well sorted out!”

Helpful Report

Posted 11 years ago

“Very good company and fast delivery”

Helpful Report

Posted 11 years ago

“Initial order was delivered quickly, unfortunately one item was incorrect. Emailed customer services and the correct item was shipped out immediately and received within 2 days and I was told to keep wrong item. Amazing customer service, couldn't ask for more from an online retailer. Would highly recommend and will use again.”

Helpful Report

Posted 11 years ago

“I love firebox, great ideas and gifts, and their banter with correspondence is sooo funny, definitely use this site again.”

Helpful Report

Posted 11 years ago

“Great service, well-packaged and lovely products!”

Helpful Report

Posted 11 years ago

“Firebox's fun attitude to the goods it stocks does not interfere with its professionalism - the goods I ordered were well packed, quickly dispatched, promptly delivered AND! the box contained a little packet of sweets :) Plus, their followup email inviting me to leave a review is the neatest example of non-corporate speak I've seen since the last time I got something from Firebox :)”

Helpful Report

Posted 11 years ago

“Excellent in every respect. Range of products, customer service. Prompt delivery”

Helpful Report

Posted 11 years ago

“excellent service! loved the crap wrap, very amusing! like your emails responses too. all-round excellent!”

Helpful Report

Posted 11 years ago

“Firebox is a great place to find cool things and they have great humour in their communications that makes you want to come back soon again!”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews