Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“firebox never fails to deliver great quality items and little gifts that you aint gonna find anywhere else, very efficient, go take a look theres something for everyone!”

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Posted 11 years ago

“Great products, would recommend to everyone! Many unique and wacky products! Can't wait to try the instant regret chocolate!”

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Posted 11 years ago

“My son has asked for this smart watch for Christmas so I haven't opened it yet but it looks great!”

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Posted 11 years ago

“Very pleased - does what it says on the box, thank you”

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Posted 11 years ago

“Totally brilliant with a unique and funny selection of gifts. Shame some things can't be sent to Australia...unlike the criminals and undesirables you sent here years ago but hey, my orangatan t shirt totally makes up for it, so your forgiven!”

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Posted 11 years ago

“If your looking for a unique gift 'Firebox' is a good website to look at”

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Posted 11 years ago

“Awesome awesome awesome awesome awesome”

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Posted 11 years ago

“Very quick dispatch and delivery! Really good sized mug! Exactly as pictured, really happy with this purchase.”

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Posted 11 years ago

“Excellent customer service! When there was a very small delay with part of my order, I was contacted by phone and asked if I still wanted the item and received an apology. In fact, the item arrived within a few days anyway! I love the quirky comments in Firebox's emails!”

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Posted 11 years ago

“Every time i get stuck for ideas for gifts i end up in firebox. always something there!”

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Posted 11 years ago

“Firebox has been my most positive experience for efficiency! Delivery was unbelievably fast and I was notified every step of the way. But best of all is the great sense of humour that comes with your order, I would highly recommend!”

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Posted 11 years ago

“Great super speedy customer service and love the quirky messages, makes me smile and look forward to ordering the next time!”

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Posted 11 years ago

“As usual Firebox come up trumps with great gift ideas, quirky messages and top class customer service. My goods were received in double quick speedy gonzalez time, as described and full of humour, crudeness and fun - exactly as ordered plus a free pack of chewy lips. What more could you ask for? Well more of the same please!!! More more more!!! I'll be ordering again have no doubts about that!”

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Posted 11 years ago

“Excellent quick delivery and my other half loves the hoody - everyone is asking where we got this from”

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Posted 11 years ago

“I love this website-just the product descriptions make me laugh. There is literally something for everyone, but beware if you are easily offended! As they say "Not for everyone", but they are just fine for me! I couldnt do without them for Christmas presentts for a hard- to-buy for teenage boy.”

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Posted 11 years ago

“Very pleased with the product - perfect”

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Posted 11 years ago

“Great experience buying from Firebox. I think the stuff is very reasonably priced in comparison to some of the other gift websites. it's also easy to use and pretty to look at. My order (standard delivery) arrived the next day. AND, not only that, but never in my life have a read an ENTIRE confirmation order. Such a fun website, almost every sentence made me LOL. I think Firebox will probably be one of my BFFs”

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Posted 11 years ago

“Awesome, first thing I noted were the cheesy and highly humourous confirmation and follow up emails!!! Which did not damage the professionalism of the service I recieved! My items arrived a few days ahead of what I was advised and all in the same parcel which was fantastic! Not yet tried the item as its a Christmas present for my fiancée...! However it looks the dogs b*****ks...! And I'm very much looking forward to using the Ikettle! Thank you very much and I will be back to spend some more in the future.....!”

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Posted 11 years ago

“After a bumpy start when the product did not arrive on time, everything was dealt with very efficiently with no more problems and the replacement gift was dispatched the very same day”

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Posted 11 years ago

“For a walking dead-horror fiend teenager. He thought it was fab & won't put it in the garden but has it in his bedroom. Fab service & delivery fast. Recommend 5*”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews