Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just love ordering from Firebox for the emails they send back, you are funny and quirky and actually make me feel you are shopping along with me...and I loved the lollypop you sent me well done guys”

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Posted 11 years ago

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Posted 11 years ago

“Now THIS is how to do shopping. When it comes to humorous gifts, the important thing is to be the first in your circle of friends/local chapter/prison deck to purchase it and I don't think anyone I know has come across the AWESOME hamster car I bought from Firebox. What's more, the whole buying experience was a hoot from start to finish to final feedback request. If your sense of humour is on the edge, like mine, buy something, anything, just to go through the process and give yourself a giggle. But the product was, seriously, mightily good too. Taking pleasurable purchasing up to 11.”

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Posted 11 years ago

“Probably the fastest shipping ive ever had lol It said it will take 4-5 days but it came within 2 days!”

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Posted 11 years ago

“Super pricing, free delivery, here on time and well packaged, excellent!”

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Posted 11 years ago

“I stumbled upon the Firebox website a couple of years ago and was intrigued with the range of unusual and unique items on offer. I have now ordered from them several times and recieved amazing products, excellent customer service and fast delivery. Have recommended to family and friends. Ps their marmite chocolate is to die for!! :-)”

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Posted 11 years ago

“Fast, excellent service - thank you”

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Posted 11 years ago

“Excellent love this crazy gang”

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Posted 11 years ago

“Lush!!!”

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Posted 11 years ago

“I love Firebox! I've shopped on here before many times for myself & gifts for several other people & I've always found something awesome! I was struggling to find my dad an accessory for his bike for christmas that was A. Cool enough for a guy like him and B. The right price.. two ticks of firebox & I was sorted! Double thumbs up! Plus I got a Lolly in the delivery box. Win win.”

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Posted 11 years ago

“Great novelty range”

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Posted 11 years ago

“All went very smoothly and will be back!”

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Posted 11 years ago

“Ridiculously quick delivery. The products I chose are exceptional quality. All for Christmas gifts. Very happy with purchase.”

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Posted 11 years ago

“Brilliant products, brilliant service and extremely efficient.”

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Posted 11 years ago

“I have ordered from Firebox several times over the past 7 years or so and each time has been a joy. From the fun and quirky website and hilarious product descriptions, to the packets of sweets in the order when it arrives (quickly, I might add). It's a company that I will return to buy from again and again. Never change, Firebox. Never ever change.”

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Posted 11 years ago

“Firebox is a company that stands out from all the rest! The website is extremely user friendly with an excellent product selection. Firebox offer fast and efficient services in a unique way, and they are a company that know how to brand themselves (the Firebox packaging is really nice and it really stands out... you know when you've received an item from Firebox!) . The communications from the company where outstanding in every way throughout the truncation process. I've never had a order confirmation that made me laugh out loud before! Brilliant!”

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Posted 11 years ago

“The package arrived safely and promptly, well packaged . w elove the sweet chupa lolly aww. this is a present for our son-in-law, the cheesemaker. so we will be going around with a copious amount of biscuits to sample his effort of cheese. lovely xx”

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Posted 11 years ago

“I have ordered a few items from firebox. Great service fantastic products . Very happy with everything.”

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Posted 11 years ago

“Very happy with the service Firebox provided. A great discount code from them allowed me to buy a pressie for my boy that would have been too expensive normally. My only request would be please STOP USING YODEL. They have to be the worse courier out there! I can only be grateful the "Failed Delivery" text from Yodel contained the drivers number and I was able to call her to explain she was in completely the wrong place hence why she was unable to deliver!”

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Posted 11 years ago

“Very prompt delivery and well packed item.”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews