Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm a very recent convert to Firebox but am deliriously happy with the products and service. What's not to like? Great stuff delivered fast and no more expensive than nasty stuff delivered by snails! I'll be back Also, I'm recommending firebox every chance I get to sophisticated friends who will appreciate the products”

Helpful Report

Posted 11 years ago

“As described, will keep my grandson and nephews and maybe their Dad's amused at Christmas. Very quick delivery, kept informed by Firebox...can't fault this transaction. Thank you Love you too!!”

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Posted 11 years ago

“Amazing service, nothing could have been improved. Placing my order was easy and the delivery was quick and at a decent price. The customer service, and confirmation emails, where a great change to the bog standard boring emails you receive when placing an order, and made me have a little laugh. I would highly recommend using Firebox to anyone and everyone!”

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Posted 11 years ago

“Addictive, can not put it down!!”

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Posted 11 years ago

“Product fabulous, delivery time outstanding!! Unfortunately delivery company damaged my product a bit which was disappointing but not your fault!!! Keep being brilliant!!! xx”

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Posted 11 years ago

“Fantastico service from start to finish, love Firebox, highly recommend.”

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Posted 11 years ago

“I did have to wait for my items but I was contacted to say that they would be a while. I am pleased with my purchase from them”

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Posted 11 years ago

“This was my first experience shopping on firebox and won,t be my last. Great choice of unusual and fun gifts. I laughed out loud at the descriptions given for the products. Cheered up the drudge of Xmas shopping.”

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Posted 11 years ago

“Quick and efficient service, kept up to date well on deliveries and good quality product at the end. Thumbs up :)”

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Posted 11 years ago

“Hi. Hugely entertained by your potty emails, am ecstatic with my purchase, but can't reveal the actual degree of ecstasy until December25th when the responsibility will then be on the shoulders of my designer son to whom the gift will be given! Mwah mwah xx”

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Posted 11 years ago

“Fab products. Fast delivery - loved the lollipops. All good. Thank you !”

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Posted 11 years ago

“Delivery very fast”

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Posted 11 years ago

“I ordered a few different items as Christmas and birthday presents for family and friends. WGreat products, very reasonable prices and the best customer service I've experienced in a long time. Overall an easy enjoyable shopping experience.”

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Posted 11 years ago

“I was very excited to receive your box of goodies.............. I was definitely not disappointed! Many thanks.”

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Posted 11 years ago

“Great products and top class service!”

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Posted 11 years ago

“Loved all I have ordered”

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Posted 11 years ago

“I love Firebox products, they are unique and witty. I have never been disappointed as the products have always been of very good quality and delivered on time. You must have a look if you want to impress and dazzle your family and friends. There is something for everyone.”

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Posted 11 years ago

“Amazing friendly company. I asked silly questions and they were answered throughly and did make me feel like a silly blonde that I am. Great product and I would definitely return. Thank you so much xx”

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Posted 11 years ago

“The lovely firebox team, sent my order quickly, thanks firebox”

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Posted 11 years ago

“I was extremely impressed with everything!”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews