“Very prompt shipping. There was an issue with original shipment, but it was entirely the delivery company's fault, they lost two items. So First Light Optics sent me the missing items almost immediately. Excellent customer service, really spectacular (especially in a world where basic decency seems pretty rare)”
“Fast delivery 5 stars
When you need help with a product you brought they lose interest in helping you very fast.
When your product doesn't work properly they blame the problem on something else and not what you brought.
But still good but”
“Outstanding customer service. Easy to use online ordering system and good range of telescopes, accessories, and other astronomy products. Order placed Wednesday evening. Email on Thursday morning to say all items despatched. Parcel arrived via Royal Mail on Friday afternoon. From past experience they are very helpful and provide informed advice. If you want to buy a telescope or accessories this is the company to go to. First rate!”
