First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,554 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keeping me informed”

Helpful Report

Posted 7 years ago

“Staff are very helpful, the process was clear and everything went according to plan when the vehicles were collected and delivered.”

Helpful Report

Posted 7 years ago

Hello Susan and thanks for sharing your feedback with us. We are glad everything was straight forward for you and we hope to welcome you back for your next one, when this lease is finished. Happy Motoring! FVL

Posted 7 years ago

“Colin was fabulous to deal with. Got the exact car I wanted and at a great price. Highly recommended, great communication, I couldn't be happier.”

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Posted 7 years ago

Hello Guy and thank you for taking the time to share your experience online! Colin we are sure will be delighted with his mention also! We hope the new car is going well, we are sure it will. Happy Motoring, FVL.

Posted 7 years ago

“They kept me informed every step of the way. They gave me complete information to base my choices upon. The process was straight forward. The adviser was a consummate professional. Thank you”

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Posted 7 years ago

Hello and thank you so much for your glowing review! We work extremely hard at providing the highest levels of customer service so it's fantastic when we hear feedback such as this. We hope the new car is doing everything you need it to and more. Happy Motoring, FVL.

Posted 7 years ago

“Simple to work through, professional and courteous service.”

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Posted 7 years ago

“Responsive to all my queries and turned round my search for a car in a very short space of time.”

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Posted 7 years ago

Hello Claire! Thank you very much for sharing your feedback. We are delighted to hear that things were turned around for you in a nice efficient manor and your queries were all answered. We hope the new car is looking after you well and we hope to welcome you back again in the future! Happy Motoring, FVL.

Posted 7 years ago

“Prompt,friendly service all at a reasonable cost.”

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Posted 7 years ago

Hello Kenneth and thanks very much for taking the time to share your feedback. We hope the car does everything you need it to and substantially more! Happy motoring, FVL.

Posted 7 years ago

“Very good service all the way through”

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Posted 7 years ago

“Excellent service from begining to end”

Helpful Report

Posted 7 years ago

Hello Steve and thanks for sharing your feedback online. We work hard on our customer service so its nice to hear when it pays off! We do hope you are enjoying the new car and its doing everything you need it to and more! Happy Motoring, FVL.

Posted 7 years ago

“Very good friendly service and advice. Always happy to help”

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Posted 7 years ago

Hello Michael and thanks for sharing your feedback online! We are delighted to hear that you enjoyed the service from ourselves. We hope the new car is going well and also hope to welcome you back in the future! Happy Motoring, FVL.

Posted 7 years ago

“Very efficient from beginning to end”

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Posted 7 years ago

Hello Julie, Thanks for taking the time to share your feedback. We hope you are now enjoying your new car! Happy Motoring, FVL.

Posted 7 years ago

“Really easy process, excellent communication throughout, car delivered promptly. Very pleased all round.”

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Posted 7 years ago

Hello Dave and thanks so much for sharing your feedback online. We are happy to hear that you very pleased with our service. We do hope you enjoy the new car and hope to welcome you back when your lease comes to an end! Happy Motoring, FVL.

Posted 7 years ago

“Excellent customer service”

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Posted 7 years ago

Hello Donna and thank you for your review. We hope the new car is doing what you need it to and more! Happy Motoring, FVL

Posted 7 years ago

“Grazer is a credit to your company.. excellent customer service”

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Posted 7 years ago

Hello John and thanks for your kind review. Frazer will be delighted to hear your feedback! We hope you are enjoying the new car! Happy Motoring, FVL

Posted 7 years ago

“Quick service, no hassle. Organised and very responsive to emails.”

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Posted 7 years ago

Hello and thank you for sharing your experience online. We hope you are enjoying your new car! Happy Motoring, FVL.

Posted 7 years ago

“I’m very happy with First Vehicle Leasing the service has been great from the first phone call with Peter to receiving the vehicle yesterday can fault it.”

First Vehicle Leasing 5 star review on 14th November 2017

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Posted 7 years ago

Hello Peter and thanks so much for taking the time to share your feedback. We are delighted to hear that you enjoyed the experience! That's a fantastic photo, thank you, it looks as though someone is very chuffed with dad's new high-performance-uber-practical-turbo-taxi!!! Enjoy it! Happy Motoring, FVL.

Posted 7 years ago

“Great service through out”

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Posted 7 years ago

Hello Lynn and thanks for sharing your feedback! We hope you are enjoying the new car! Happy Motoring, FVL.

Posted 7 years ago

“First class company. Have used FVL on two occasions now and cannot recommend them enough. From start to finish, the service has been amazing. A special thank you to Daniel for his wonderful aftercare. Do not hesitate to lease from this company. A very happy customer. 😊”

Helpful Report

Posted 7 years ago

Hello Susan and thanks so much for your glowing review! We are continually striving to improve our customer service, so it means a great deal to hear such positive feedback. Daniel will be extremely chuffed too we're sure! We hope the new car is doing what you need it to and more! Happy Motoring, FVL.

Posted 7 years ago

“The website was easy but comprehensive to use. Dealing with Steve over email/phone in the initial searching for the right car was smooth, he was helpful, friendly and quick to respond.”

Helpful Report

Posted 7 years ago

Hello and thank you for your kind feedback. We hope the new car is now doing everything you need it to and more! Happy Motoring, FVL.

Posted 7 years ago

“I was dealt with professionally throughout the process with regular updates from application through to completion.”

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Posted 7 years ago

Hello Stephen and thank you for sharing your experience online. We are happy to hear you found our service professional and communicative. We hope you are now enjoying your new car! Happy Motoring, FVL.

Posted 7 years ago

First Vehicle Leasing is rated 4.8 based on 1,554 reviews