First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,554 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FVL made it very easy to sort out a lease car, they also came up with the best price for the lease compared to a dozen other leasing companies that I looked at. The process from start to finish has been exceptional and even although there were long delays with the car I was kept up to date at all times and expectations were given and met throughout the entire process. Many thanks”

Helpful Report

Posted 2 years ago

Hi Graham, Thanks for your kind remarks and taking the time to share them! thanks also for your patience and understanding during the delays along the way. Now you have your new car we hope you can get out and about, enjoying the car and the wonderful weather! FVL wishes you all the very best and happy motoring! The FVL Team

Posted 2 years ago

“Very quick and efficient . Everything was explained throughout the whole process and i was given monthly updates. Would highly recommend.”

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Posted 4 days ago

“Great experience from start to finish. Chris Peart was super helpful in the initial choosing process and then Leeanne Corrigan was equally amazing and helpful on delivery and extra details. Would definitely recommend and would always come here first.”

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Posted 6 days ago

“Great from start to finish ,Chris Peart really helped with the finance completing as I was struggling to complete ,thanks again Chris”

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Posted 2 weeks ago

“thank you Sophia recover Email: sophiamaddison270–@gmail.com”

First Vehicle Leasing 1 star review on 8th August 2025

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Posted 4 weeks ago

“Just helpful really, that’s all you need”

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Posted 3 months ago

“Chris was first class.”

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Posted 3 months ago

“This is my 5th leased car & I have used Chris Peart at FVL everytime. He is always quick to respond to any questions you might have and great at finding you the best deal. Process from start to finish ran smoothly. Would highly recommend Chris. Very happy with my new car! Thank you”

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Posted 3 months ago

“Great work by Chris. Went above and beyond to try and achieve the best deal possible. Thanks.”

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Posted 3 months ago

“My sister and I have been customers of FVL for years now. Recently got our new car via Chris Peart who was lovely to deal with and always on hand if I had any questions. Excellent customer service as always and thank you again to Chris and the team Maxine & Mirren for making the process so easy.”

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Posted 3 months ago

“Great service as always, this is my 3rd car with FVL and have dealt with Chris every time and he has always been helpful and informative.”

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Posted 3 months ago

“Chris was excellent from start to finish, kept me informed all through the process even although we were in the states for a few months.”

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Posted 3 months ago

“Really helpful team finding me the best deal and helping to advise on the car and how it would drive and its benefits but also advising on upcoming government taxes. Full communication on delivery etc. Very happy with the new car”

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Posted 4 months ago

“I have dealt with many finance brokers over the years and can confirm that Gareth Hopkins from FVL is easily at the top of the list; easy to deal with, went above and beyond to sort out any thorny issues and responded quickly to all queries.”

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Posted 4 months ago

“Whole process from start to finish was very easy and Gareth was a big help with whatever questions I had.”

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Posted 4 months ago

“My last car was with FVL & although I had quite a bad experience, a very polite Chris Peart called me to see if he could help me with my next car; as the one I had was due to go back so I decided to give them another go. Unfortunately there were quite a few hiccups again; which was not his fault but he did apologise for. He did his best to accommodate & rectify the errors from the manufacturer so I do commend him for this. He was very courteous & communicative throughout on both phone & email in helping with every question I had no matter how tedious. Thank-you Chris”

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Posted 4 months ago

“Great service. Chris Peart was very helpful and friendly. Highly recommend”

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Posted 4 months ago

“Chris Peart went above and beyond getting me this car. Thank you so much. Excellent service & delivery”

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Posted 5 months ago

“Having deal with Chris Peart for a few years leasing cars, I had no hesitation lifting the phone to him when I was looking for another car. He made the process as painless and as seamless as possible. What I have ended up with is a great car at a great price.”

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Posted 5 months ago

“Chris Peart provided a seamless service. He advised me on the best deal and ensured that everything went very smoothly.”

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Posted 5 months ago

“Chris, thank you for sorting out a lease car and coming up with the best price for the BYD u seal. The process from start to finish has been exceptional.”

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Posted 5 months ago

First Vehicle Leasing is rated 4.8 based on 1,554 reviews