First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,554 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In my 5th year now of being a FVL customer and just received my 2nd leased car. Christ Peart sorted it all for me both times. Chris was extremely patient while I decided on which car to for go and was great at communicating. An all round excellent service and will be recommending.”

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Posted 9 months ago

“1 star for poor service;”

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Posted 9 months ago

Hi Tarek I'm really sorry to hear about the poor service. Could you please email crm@fvl.co.uk with some more details so I can look into this for you? Duncan

Posted 9 months ago

“I have been a customer a good number of years now and have always experienced a great service from FVL, specifically from Chris Peart who is great to deal with and makes the whole process feel seamless. I have leased 4 cars from FVL and found they have a great range of cars at very competitive prices. I highly recommend FVL!”

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Posted 9 months ago

“I’ve have recently taken delivery of my new car leased from First Vehicle Leasing. I would just like to say thank you to Leon for his very professional and friendly service, This is my third time leasing via FVL and I they will definitely the first port of call next time we’re looking for new vehicle”

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Posted 9 months ago

“Extremely happy with the service from Peter Sherry, the car came on time with no problems and very happy with my choice. This is my 3rd car from first vehicle leasing and I have passed on website to friends. Thank you”

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Posted 10 months ago

“We have used FVL for a number of vehicles now and always found them to be very competitive, helpful and professional. Will always come back to them when new cars are required as they make the whole process a smooth one. I wouldn't hesitate to recommend them.”

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Posted 10 months ago

“Peter worked really hard to find the right car for the right budget. We took delivery of our car with no fuss and no hassle. The whole experience has been very easy and I would certainly recommend FVL to friends and colleagues.”

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Posted 10 months ago

“Great service from start to finish in particular from Peter and Tina. Always on hand to help with any queries during the process.”

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Posted 10 months ago

“This is the second time I've used the company, the service you receive is second to none. Chris Peart handle this new contract from start to the delivery of my new vehicle with great professional service keeping me updated at all times. I will hopefully be using them in three years time. Big thank you to all the team.”

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Posted 10 months ago

“Very helpful and always available to talk through any questions or queries.”

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Posted 10 months ago

“I have used FVL for over 7 years now and Chris Peart has been my account manager throughout. Nothing is too much trouble, I can email at any point through my contract and get an answer. The process to lease a car is easy and the customer service is top class.”

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Posted 10 months ago

“Thanks to Chris and Ross for the excellent service provided. Once again FVL has delivered.”

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Posted 10 months ago

“Leon Lee took care of me from the start to finish of this process. He is patient and at times I was not an easy customer, knowledgeable, helpful and responsive I can't recommend him highly enough.”

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Posted 11 months ago

“FVL were great in ensuring a seamless transfer from old car to new car. I've used companies in the past who were not interested, so I can't rate FVL enough.”

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Posted 11 months ago

“Great service from Peter . Made ordering easy and kept me updated through the process . Also made an aftercare call to make sure things were okay .”

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Posted 11 months ago

“Great service; I was able to let Peter know exactly what I wanted and left it to FVL to arrange quotes, order and delivery of the car. With the current long lead times on new cars, I was regularly updated with expected delivery dates and FVL were able to help in arranging collection of my old car meaning that everything happened seamlessly on the same day. Would definitely recommend!”

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Posted 11 months ago

“Chris was brilliant (again!). My fourth car leased through First Vehicle and wouldn’t hesitate to recommend”

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Posted 11 months ago

“I’ve dealt with Peter Sherry at FVL for many years now and wouldn’t deal with anyone else. His service is second to none and he always goes above and beyond to make sure he provides the best possible service to his customers. I’ve recommended Peter to other family and friends and they’re never disappointed. Thanks again Peter!”

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Posted 11 months ago

“I have had the pleasure of Dealing With Chris Peart (FVL) on many occasions, organising several lease cars over the years. Very helpful and informative. Guided me through the best prices for me. I would use this company again if Leasing another car in the future”

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Posted 11 months ago

“Chris Peart dealt with my order and he was very helpful, friendly and knowledgeable. I've had a few cars with FVL and would definitely recommend them.”

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Posted 11 months ago

First Vehicle Leasing is rated 4.8 based on 1,554 reviews