First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 1,554 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Questions

Metrics

4.8

Based on 1,554 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent efficient service from FVL. Seamless from start to finish, from date of order to day of delivery. Great price too! Highly recommended!”

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Posted 6 years ago

“No issues in any conversation with them”

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Posted 6 years ago

“This is the first time I have leased a car. I found FVL very helpful & informative. The process was very straight forward & I have been happy with the service I received”

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Posted 6 years ago

“Weekly email updates and various calls to ensure we were kept updated. Chris and the girls were fantastic.”

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Posted 6 years ago

Hello Allan and thanks so much for sharing your feedback. It's very much appreciated! We're sure Chris and the team will be delighted to hear about your review. We hope the new car is treating you well! Happy Motoring, FVL

Posted 6 years ago

“Very helpful choosing our new vehicle”

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Posted 6 years ago

“Great service, efficient, knowledgeable, good value”

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Posted 6 years ago

Hi Andrew and thanks for your valuable feedback! We hope the new car is looking after you well. Happy Motoring, FVL

Posted 6 years ago

“Very efficient service”

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Posted 6 years ago

“This is our second car from Frazer at FVL. Highly recommend. All staff are fab and kept us up to date through the process of waiting on our new one being delivered.”

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Posted 6 years ago

Hi Mark and Debbie! Thanks for taking the time to share your feedback with us, it's very much appreciated. We are delighted that you returned for another vehicle and we're sure Frazer will be delighted to hear the feedback too! We hope the new car is doing the job for you. Happy Motoring, FVL.

Posted 6 years ago

“Arranging a new vehicle for me.”

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Posted 6 years ago

Thanks Karen! We hope the new car is going well for you. Happy Motoring, FVL

Posted 6 years ago

“Great deal on new car with good spec! Fast delivery! Easy and helpful to deal with!”

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Posted 6 years ago

Hello Michelle and thanks for the fantastic feedback. We hope your new car is going well. Happy Motoring, FVL

Posted 6 years ago

“just like to say the staff at FVL were exellent in there service from start to finish and found me the car that ticked all the boxes ....especially Peter Sherry who i have dealt with over the leasing of two cars in the last four years and is a credit to the company ... he is always available to answer any questions that i have raised and even went the extra mile when he was on a secondment away from Scotland ...i would definitely recommend FVL to anyone having thoughts of leasing...i will def. use this company again when my lease is due in three years time...... Frankie....newcastle Upon Tyne.”

First Vehicle Leasing 5 star review on 18th February 2019

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Posted 6 years ago

Hello Frankie and thanks so much for taking the time to share your feedback. We are delighted to hear that Peter and the business has met your expectations and that you have returned for another car. We hope the new car is treating you very well. Happy Motoring, FVL PS We wouldn't normally post non-car pics, but the Tyne is looking particularly fine in this one, so thought it wouldn't hurt! Thanks.

Posted 6 years ago

“Good service”

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Posted 6 years ago

“Swift response rate, polite service and customer centred.”

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Posted 6 years ago

Thank you very much Gillian. We hope the new car is going well. Happy Motoring, FVL

Posted 6 years ago

“My initial enquiry was met with a comprehensive spread Of information on cost choice which enable me promptly To reach a leasing decision. This I put down to the authoritative skill that the sales person had at his finger Tips in brand knowledge which was comforting for an initial call!”

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Posted 6 years ago

Hello Michael. This is fantastic feedback thank you. We will be sure and look into this to find out exactly what went right!! We hope the new car is going well and we hope to welcome you back should you have the need for another lease car. Happy Motoring, FVL

Posted 6 years ago

“Service was great from start to finish.”

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Posted 6 years ago

Thank you very much Lorraine! We hope the new car is going well! Happy Motoring, FVL

Posted 6 years ago

“David was excellent in helping us source a suitable vehicle. We needed a quick turnaround due to changed family circumstances, David came through for us 100%”

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Posted 6 years ago

“excellent service as always. everything works perfectly and nice people to deal with”

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Posted 6 years ago

Hello Nick and thanks for sharing your feedback it's very much appreciated. And thanks for coming back to us, our repeat customers mean a great deal to us. We hope the latest addition is looking after you well! Happy Motoring, FVL

Posted 6 years ago

“Great Deal”

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Posted 6 years ago

Hi Nigel and thanks for our 5 Star Review! That's great. Happy Motoring, FVL

Posted 6 years ago

“Very helpful and efficient”

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Posted 6 years ago

“Came up with the goods with little hassle”

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Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,554 reviews