FitCookie Reviews

Name: FitCookie
Address: FitCookie Online Limited, 15 West Street, Reading, United Kingdom
Rating: 4.68

4.7 Rating 758 Reviews

92 %

of reviewers recommend FitCookie

4.7

Based on 758 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07307376199

Email:

sales@fitcookie.co.uk

Location:

FitCookie Online Limited,
15 West Street,
Reading
United Kingdom
RG1 1TT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Is good for my I’m so so happy”

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Posted 3 years ago

“Great store, both online and in person. Stock shortages are handled quickly and efficiently. My go-to place for supplements.”

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Posted 3 years ago

“Not received this order Or any dispatch/ delivery information Tried calling customer service, who gave very mixed misleading information.”

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Posted 3 years ago

“Unfortunately I haven’t received my order of over a week ago, and haven’t had a reply to my email asking where it is. Not very happy. I’m a regular customer, and am very disappointed at the lack of customer support.”

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Posted 3 years ago

“Polecam 😁”

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Posted 3 years ago

“Quick delivery Good communication with seller I recommend 100% thank u 😊”

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Posted 3 years ago

“Top product selection and products!”

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Posted 3 years ago

“Nice and quick delivery”

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Posted 3 years ago

“I got expired sweet and nobody answer on my email . How you can sale expired stock”

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Posted 3 years ago

Thank you for your feedback, and we are sorry that the product you ordered did not meet your expectations. Could you please contact us again about this at sales@fitcookie.co.uk? We will try to solve this for you.

Posted 3 years ago

“FAST AND RELIABLE SERVICE. LOVED THE LITTLE NOTE ON INVOICE, SO CUTE :)”

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Posted 3 years ago

“The products were ok. Jar of coco crunch arrived smashed/ crushed, also had item missing. Emailed customer service twice and no response at all. Paid extra for next day delivery and it arrived 3 days later.”

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Posted 3 years ago

Hi Oktawia, Thank you for your feedback, and sorry to hear your order arrived damaged. I am going through all our e-mails and need help finding the message. Could you please get in touch with our team at sales@fitcookie.co.uk? Regards, Maggie FCTeam

Posted 3 years ago

“Im not happy because I don't received one ordered item, I contacted with customer service but nobody help me, didnt send me missing item and didnt refund.”

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Posted 3 years ago

“Very good product, tasty, fast delivery”

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Posted 3 years ago

“Best range of products anywhere! Ordered before midday and got my order with free delivery, delivered the day after. Amazing company I highly highly recommend 🍪💜”

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Posted 3 years ago

“Very quick delivery, great packing. Thanks 😊”

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Posted 3 years ago

“Always satisfied,Great products 🤩😊”

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Posted 3 years ago

“Great service, great products.”

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Posted 3 years ago

“Good seller 👍”

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Posted 3 years ago

“Quick and professional also products are amazing quality for the price”

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Posted 3 years ago

“Very good service 👍. Thanks”

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Posted 3 years ago

FitCookie is rated 4.7 based on 758 reviews