“Have used Flag and Bunting before and both times the service has been good and the product good value for money. Will use them again when the need arises. Ten out of ten.”
“Next day delivery did not arrive until three days later - we had Ukrainian refugees at the farm and we wanted to make them feel at home - they left the next day I paid a great deal extra extra for next day delivery”
I'm so sorry your flag arrived too late for your guests, I completely understand your disappointment.
Having looked at your order I see you ordered on a Friday. Unfortunately you selected our Next Working Day (i.e. Monday to Friday) Delivery option, rather than Saturday Delivery. This is why FedEx delivered on Monday instead of on the Saturday that you wanted.
I appreciate that it is too late now, and I'm sorry that we haven't been able to solve the problem on this occasion.
