“Having been knocked back by BA for flight delay compensation I then applied with Flight Delay team online. Wasn’t really much contact between us to be honest. But 6 months later myself and husband received cheques in the post for our compensation. Better than nothing. Thank you Flight delay claims team. 😊”
Valerie,
Thank you for your feedback. We do try our best to process claims as quickly as possible. But airlines often delay as much as they can and court action is required.
As you experienced, they originally turned you down, then we managed to win the compensation for you. A good result all round!
“Fantastic company always kept in touch with me! 6 months later I received a lovely cheque for everyone!! Thank you flight delays team will be recommending you people!”
“I just felt that the compensation we were promised was half what we received. This is probably due to your costs but think the airline should pay for your services”
“I found the website confusing. Kept saying I hadn’t finished. Then lots and lots of emails. I had given up thinking the effort wasn’t worth it. Then over 2 months later a cheque arrives. Great news. Thank you. But the process just seemed so confusing.”
