“The beginning was a bit stressful as I was asked to send the same documents over and over I don't know how many times. The good thing is at least i got some of the money I lost back.”
“I just felt that the compensation we were promised was half what we received. This is probably due to your costs but think the airline should pay for your services”
“Received a cheque which bounced at the bank and had to get another one sent and didn’t hear from my husbands claim at all yet we both claimed at the same time for the same holiday.”