How would you rate
"Scout TK suffered a common battery fault, Flir agreed an RMA issue and issued the paperwork. Having had to pay nearly £20 to post to the USA, posted at the end of March, arrived there on the 4th April. Flir agreed to replace it on the 20th April but since then it has been a continual series of false promises and worthless apologies and no camera. Customer service is the worst ever."
"Bought a Lorex CCTV system and their technical support has been amazing"