Flixhotels GmbH Reviews

Name: Flixhotels GmbH
Rating: 1.00

1.0 Rating 23 Reviews

0 %

of reviewers recommend Flixhotels GmbH

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1.0

Based on 23 reviews


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+49 40 8221 6968-12

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Anonymous

Anonymous // 01/01/2019

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“This is a terrible company. Do not use them! THEY WILL NOT REFUND YOUR MONEY! We booked a hotel using our CREDIT CARD to charge and ended up cancelling it. They immediately sent us the cancellation confirmation, then asked us for checking account information to return our money: SWIFT, IBAN, BIC, Account number, etc, etc.. Our Cancellation #: 210164. We contacted them twice and requested that they credit our credit card. They never responded and never refunded our money. We ended up contacting our credit card company disputing the charge. They use this delay tactic to keep the money and hoping the customers go away! Very dishonest practices! Do not fall for their cheap prices. Use other companies to book your trip.”

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Posted 4 years ago

“used via Trivago and paid flixhotels. However as I had booked with free cancellation I had changed my mind about the booking 24 hours later. So you have to email them to cancel!! and take 10 days for the refund to be processed!! question is will I receive my refund in 10 days! please do your research.”

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Posted 4 years ago

“Booked my hotel through flixhotels in May, there is a group of 10 of us going to Amsterdam to celebrate my daughters birthday. I received an email on the 14th October (we’re flying out on the 31st October) to say my hotel reservation had been cancelled due to a technical fault and that the hotel was now fully booked. I was offered another (much cheaper) hotel about half an hour away from the original hotel and our friends. Been on the phone most of the day trying to sort it out with no luck. They are now saying when I call for a refund that they can’t understand my English. I would advise anyone thinking about booking through this company not to bother, absolute shambles of a company.”

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Posted 4 years ago

Flixhotels GmbH is rated 1.0 based on 23 reviews