Flowers by Post UK Limited Reviews

Name: Flowers by Post UK Limited
Address: Flowers By Post Ltd Falcon House Central Way Feltham, Flowers By Post Ltd Falcon House Central Way Feltham, Richmond
Rating: 4.68

4.7 Rating 14,255 Reviews

92 %

of reviewers recommend Flowers by Post UK Limited

Company Reviews

Questions

Metrics

4.7

Based on 14,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

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Flowers by Post UK Limited 5 star review on 1st April 2026

523

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers arrived three days late and in a poor quality too. Reported this by email and another deliver of flowers was arranged ASAP at their expense.”

Helpful Report

Posted 2 years ago

Dear Alison, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Recipient rang to say the flowers arrived ok and they were beautiful. Of course I have not seen them but she seemed highly pleased with them.”

Helpful Report

Posted 2 years ago

Dear Heather, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“I didn't see the ordered flowers as they were a gift but they arrived safely. I am not sure whether they arrived on the correct date because there was no notification of delivery.”

Helpful Report

Posted 2 years ago

Dear J. Anderson, please accept our sincere thanks for posting such a positive review following your recent purchase. Please kindly note, that having looked at the Royal Mail website the flowers were delivered on the correct date, We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Flowers themselves were lovely it's a shame they arrived a day later than requested.”

Helpful Report

Posted 2 years ago

Dear Jacqueline, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. I will contact the relevant team regarding your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Daughter in law thanked us for the flowers saying they were lovely. Bought them from advertised picture and for the fact I could get them delivered on a Saturday.”

Helpful Report

Posted 2 years ago

Dear Pam, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“I am happy with the ease that I was able to purchase the flowers however I am unable to comment on the flowers or whether they arrived as I have not heard from the recipient.”

Helpful Report

Posted 2 years ago

Dear Deidre, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Arrived on the day .”

Helpful Report

Posted 2 years ago

Dear Michael, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“I had to place my order by phone as once again I could not access my account. The person who took the order said that it would arrive for the Saturday.”

Helpful Report

Posted 2 years ago

Dear Mrs Laird, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Flowers arrived in good condition on the day requested”

Helpful Report

Posted 2 years ago

Dear W Tyson-banks, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“I order flowers and plants regularly. A good selection to choose from. Two things would improve my experience....I would like to have a better choice of greeting cards so the person who receives the flowers every month doesn't get the same few. Also... The Christmas flowers are now available to order, but no Christmas themed cards. That's a bit odd.”

Helpful Report

Posted 2 years ago

Dear Hazel, Please accept our sincere thanks for posting a review following your recent purchase. Please be advised that the Christmas Cards are now available on our site and thank you for your feedback. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“After a few issues with getting the correct address for my recipient. Jazz and her team dealt with the matter very professionally and gracefully . I was told the flowers smelt Beautifully.I would recommend Flowers by Post.”

Helpful Report

Posted 2 years ago

Dear Wendy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“These were a birthday present sent directly to the recipient so I did not see the flowers. However, I was told that they were fresh and lovely and well delivered i.e. not damaged. They were also delivered on time. I would use this company again”

Helpful Report

Posted 2 years ago

Dear Lynn, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“These flowers were for a friend, I didn't see them in person so difficult to make a review.”

Helpful Report

Posted 2 years ago

Dear Mary, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“I live in Canada and flowers by post is a simple way to let my friends and family know I care for them. Unfortunately ordering, well paying for the order is now rather complicated. I understand the need for security but I was unable to pay on line. I phoned and a really helpful young lady processed my order. Despite this I will continue to use flowers by post.”

Helpful Report

Posted 2 years ago

Dear Lucie, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Reliable, quality flowers every time. Especially fond of the larger scented freesia bumches.”

Helpful Report

Posted 2 years ago

Dear John, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Used these for years. If you liked carnations they supply too quality. Wick delivery too.”

Helpful Report

Posted 2 years ago

“As the flowers were for somebody else and I haven't seen them. I can only say what the receiver said and that they were fine.”

Helpful Report

Posted 2 years ago

Dear Joan, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Arrived a day later than expected but flowers were very good”

Helpful Report

Posted 2 years ago

Dear Francis, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“Very easy to place an order with plenty of choice !”

Helpful Report

Posted 2 years ago

Dear Moira, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

“I have sent two bouquets in the last week. Both arrived promptly and from the 'thanks' received with a photograph attached, the flowers looked very pretty. However, because I did not see them myself I feel unable to award 5 stars!”

Helpful Report

Posted 2 years ago

Dear Marilyn, Please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com

Posted 2 years ago

Flowers by Post UK Limited is rated 4.7 based on 14,255 reviews