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Flowers by Post UK Limited Reviews

4.7 Rating 14,256 Reviews
92 %
of reviewers recommend Flowers by Post UK Limited
Company Reviews Questions Metrics
4.7
Based on 14,256 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Flowers by Post UK Limited Reviews
Visit Website

Phone:

0208 973 2341

Email:

admin@flowersbypost.com

Location:

Flowers By Post Ltd Falcon House Central Way Feltham,
Flowers By Post Ltd Falcon House Central Way Feltham
Richmond
TW14 0UQ

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sjm Fairs
Verified Buyer
“Its not FBY but the Royal Mail so called 24 hour tracking that I paid for - ordered Wed 1st Oct for delivery on Fri 3rd Oct for a special occasion but only delivered Wed 8th Oct - certainly not 24 hours. Flowers were certainly not at their best but they did start to recover.”
Helpful Report
Posted 1 year ago
Dear SJM, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. One of our team members will be in touch with you shortly. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Sylvia Handcock
Verified Buyer
“Good value for your money. Always delivered on time.”
Helpful Report
Posted 1 year ago
Dear Sylvia, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Gerald Peterson
Verified Buyer
“VERY PLEASED WITH THE FLOWERS, VERY FRESH AND AS PROMISED IN YOUR ADVERT.”
Helpful Report
Posted 1 year ago
Dear Gerald, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Sue Taylor
Verified Buyer
“The company was very good to deal with and quickly resolved a problem with delivery. I ordered flowers to be delivered on a Saturday for a golden wedding anniversary. Unfortunately Royal mail didn't deliver until Tuesday afternoon despite me paying for 24 tracked delivery. Flowers by Post sent a replacement free of charge.”
Helpful Report
Posted 1 year ago
Dear Sue, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
SARRIEA Din
Verified Buyer
“I would absolutely recommend Flowers by Post. Often i purchase flowers for occadions and they have always been fresh, prompt on delivery and accomodating if there has been any issue with deliveries. 💫💫💫💫💫”
Helpful Report
Posted 1 year ago
Dear Sarriea, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Peter Griffiths
Verified Buyer
“We had a problem with the order but this was dealt with very quickly and efficiently, so we will use again, thank you.”
Helpful Report
Posted 1 year ago
Dear Peter, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Julian Godin
Verified Buyer
“Not bad, but could be better. The flowers were probably fine when packed, but some suffered in the post. The card printing was not aligned properly L - R. They arrived a day early, which is better than a day late. Nice variety in colour of the carnations.”
Helpful Report
Posted 1 year ago
Dear Julian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Lorna Ferguson
Verified Buyer
“Great to be able to order bouquets of freesias with free postage. Easy to order, good communication from the company and good quality flowers. Happy to recommend. Only niggle, the Royal Mail didn’t put a card through the door to say they had delivered the parcel to a safe place. I could track so saw it had been delivered and informed the person the next day. Luckily, the flowers recovered ok.”
Helpful Report
Posted 1 year ago
Dear Lorna, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Brian Coley
Verified Buyer
“The flowers I ordered for our 55th Anniversary arrived on the date requested. The flowers were fresh and beautiful with plenty of buds still to open. However the box was damaged on one end. Fortunately the stem end. But, this had caused the flowers to move out of the stem retaining card and some buds were broken off. Perhaps you could find a way to retain the stems in the card to prevent this from happening.”
Helpful Report
Posted 1 year ago
Dear Brian, Please accept our sincere thanks for posting a review following your recent purchase. Please accept our sincerest apologies for the disappointment caused by the delivery of your order. Please be advised your feedback has been noted and the relevant team has been notified. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Paul Manning
Verified Buyer
“Good quality, long lasting, colourful, but bunch was on the small side and on the expensive side of value. Would use again.”
Helpful Report
Posted 1 year ago
Dear Paul, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Barbara Collins
Verified Buyer
“Have used this company many times. Always good quality blooms. The only problem I ever had was dealt with very promptly and efficiently”
Helpful Report
Posted 1 year ago
Dear Barbara, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Brian Williams
Verified Buyer
“We arrived soon after the recipients took delivery of the flowers and it is pleasing to record that the arrangement was looking good and recipients were delighted”
Helpful Report
Posted 1 year ago
Dear Brian, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Pam Lackenby
Verified Buyer
“Friend thought they were beautiful”
Helpful Report
Posted 1 year ago
Dear Pam, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
ROBIN SAUNDERS
Verified Buyer
“Very good prices and delivery service!”
Helpful Report
Posted 1 year ago
Dear Robin, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Jill Smith
Verified Buyer
“Flowers by Post are a relatively economic way to send flowers.”
Helpful Report
Posted 1 year ago
Dear Jill, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Christine Shaw
Verified Buyer
“flowers and company excelent but as before..tracking hopeless , no info on its journey or attempt to deliver or if its been delivered !”
Helpful Report
Posted 1 year ago
Dear Christine, please accept our sincere thanks for posting such a positive review following your recent purchase. Please kindly note there is a paid for tracking option, if you wish to track your order. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Tracy Lynch
Verified Buyer
“Used this company for years. Carnations are always beautiful. They used to do promotions but sadly no longer”
Helpful Report
Posted 1 year ago
Dear Tracy, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
M PAIN
Verified Buyer
“Recipient was happy with flowers The carnations were particularly good.”
Helpful Report
Posted 1 year ago
Dear M Pain, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Linda Kibbey
Verified Buyer
“Recipient said after the flowers had been put in water they revived & were lovely.”
Helpful Report
Posted 1 year ago
Dear Linda, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Mr.Frederick Harmer
Verified Buyer
“The flowers were received as ordered and on the day. My wife was very pleased with them and they are now in full bloom. Only problem is with unpredictable post . To ensure as much as possible that the flowers are received before late afternoon of the celebrated day I have to order to receive a day early.”
Helpful Report
Posted 1 year ago
Dear Frederick, please accept our sincere thanks for posting such a positive review following your recent purchase. We read all of our reviews and continually endeavour to improve the quality of our product, delivery services and competitiveness to provide a five-star customer experience. Customer Care Team at Flowersbypost.com
Posted 1 year ago
Flowers by Post UK Limited is rated 4.7 based on 14,256 reviews
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