Forever Unique Reviews

Name: Forever Unique
Address: Forever Unique, 98 Cheetham Hill Road, Cheetham Hill, Manchester
Rating: 4.31

4.3 Rating 4,309 Reviews

81 %

of reviewers recommend Forever Unique

4.3

Based on 4,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Forever Unique:

Forever Unique is the home of ladies fashion is an online clothing boutique with everything from prom dresses and evening wear to dresses for the races. Forever Unique is a designer female fashion brand who always focuses on modern, trendy glamorous style. With our unique designs and comfortable fabrics we will make any woman feel special and stylish. Since its establishment the brand has become a major player in worldwide fashion, and is quickly expanding.

Visit Website

Phone:

0845 121 3000

Email:

accounts@foreverunique.co.uk

Location:

Forever Unique, 98 Cheetham Hill Road, Cheetham Hill
Manchester
M4 4EX

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Forever Unique 5 star review on 3rd October 2016

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasure to deal with forever unique a very professional company. The clothes are always stunning and top quality and delivery is first class. Keep up the good service . Amanda”

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Posted 10 years ago

Thank you for your comments and your valued custom!

Posted 10 years ago

“Absolutely first class service..”

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Posted 10 years ago

Many thanks for your review!

Posted 10 years ago

“I called the head office, hoping to be able to pop in to the shop but I found out that the store was trade only. The guy I spoke to was really helpful, and referred me to the website where I ordered the Marbella mirrored dress on next day delivery. When I got home from work the next day, I was delighted to discover the parcel was boxed up in a gorgeous black Forever Unique box and the dress came with a branded clothes cover too so I can protect the dress when I'm transporting it! I wasn't expecting those little extras and I LOVE the dress as well, it looks far more striking in real life too so I'm so happy! Overall very good service and product!”

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Posted 10 years ago

Many thanks for taking the time to leave comments. We are pleased you are happy with your purchase.

Posted 10 years ago

“I received my order on time in a very beautiful and neat packaging. The dress looks exactly as in the picture and fits perfectly. Also the fabric looks exactly as in the picture-very nice finishing! Thank you”

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Posted 10 years ago

Many thanks for taking the time to leave a review. We are pleased you are happy with your order.

Posted 10 years ago

“Beautiful high quality stuff, excellent customer service!!”

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Posted 10 years ago

Thank you for your comments.

Posted 10 years ago

“Really easy to order. Efficient and comes packaged Beautifully. Will order again”

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Posted 10 years ago

Thank you for your review!

Posted 10 years ago

“Absolutely beautiful shoes, beautifully wrapped look great on ! Quick delivery”

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Posted 10 years ago

Thank you for your review.

Posted 10 years ago

“Fantastic customer service, product arrived quickly and beautifully gift wrapped. I exchanged the dress for a different colour and received the exchange just as quick as the original delivery. Would definitely buy from you again.”

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Posted 10 years ago

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Posted 10 years ago

Many thanks for your feedback. We look forward to dealing with you again.

Posted 10 years ago

“Dress just arrived - lovely packaging ! Don't like the dress - I love it!!! Has made my day - thank you! Mary M”

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Posted 10 years ago

Thank you for taking the time to leave a review. We are pleased you are happy with your purchase!

Posted 10 years ago

“Sent dress back as poor fit and creased for £300 I expect good quality and in a good condition I felt like the dress had been sent back from previous customer. On the plus at least I get a full refund. Really disappointed as the dresses online look fab.”

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Posted 10 years ago

Thank you for your feedback. We aim to check all items before dispatch and these are then carefully gift-wrapped in tissue and a free branded box. Unfortunately, items may move and become creased during transit so we apologise if the item did not reach you in perfect condition. If you would like to discuss the matter further, please contact customerservices@foreverunique.co.uk

Posted 10 years ago

“Excellent quality and great service”

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Posted 10 years ago

Many thanks for your review.

Posted 10 years ago

“I still have not received my order!!!!!! I wasted a whole day on Friday chasing my parcel which i was reliably informed by both Forever Unique customer services (including text instructions) and DPD that it was at a local depot after a mistake had been made with labelling after i informed of a change of address. After 1.20 hours travelling to the depot - they informed me it wasn't there (DPD also left me a message to say it was there the same day i went to collect it). After the huge amount of chasing around by phone and by car on Friday i was told it would DEFINATELY be with me on saturday. It never arrived. I could not contact your offices on saturday as they were closed and DPD still had 'no idea' where the parcel is - and i still don't. I am infuriated as this item was for a very special occasion on saturday night - which quite frankly ruined the night for me. Waiting in all day saturday for the hopeful delivery i was promised, i had no time to find an alternative. I would be grateful if someone could call me and recommend you look for a more competent delivery company who actually knows where their stock is. Emma 07956 492292”

Helpful Report

Posted 10 years ago

We are sorry to hear you have been experiencing issues with the delivery of your order. Our courier usually provides an excellent service, however, this is an unfortunate situation. I believe our customer services team have been in touch with you and the courier and are doing what they can to rectify the problem. Please contact customerservices@foreverunique.co.uk if you require any further assistance.

Posted 10 years ago

“I was really impressed with the quality of the dresses and prompt delivery.”

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Posted 10 years ago

Thank you for your review.

Posted 10 years ago

“Fantastic in every way. Excellent service and superb quality packaging and the clothes themselves are fabulous.”

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Posted 10 years ago

Thank you for your feedback.

Posted 10 years ago

“Everything about the whole process was amazing.”

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Posted 10 years ago

Many thanks for your review. We are pleased you were happy with your experience shopping with us.

Posted 10 years ago

“very quick delivery outfits stunning presentation box which was free was gorgeous will recommend this site to friends and family”

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Posted 10 years ago

Thank you for your review.

Posted 10 years ago

“I'm impressed. Great service. Fast shipping. High-quality dress. Highly recommended.”

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Posted 10 years ago

Many thanks for leaving a review.

Posted 10 years ago

“The dress was as i though And the delivery was within 2 days.”

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Posted 10 years ago

Thank you for your review.

Posted 10 years ago

“Easy to you website on iPhone, responsive and kept informed .... Excellent service ???? thank you hope the dress is as good as its looks online !!!”

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Posted 10 years ago

Thank you for your review.

Posted 10 years ago

Forever Unique is rated 4.3 based on 4,309 reviews