Fotosense Reviews

Name: Fotosense
Rating: 4.71

4.7 Rating 3,686 Reviews

93 %

of reviewers recommend Fotosense

4.7

Based on 3,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01772628453

Email:

taff@fotosense.co.uk

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Fotosense 2 star review on 28th March 2025

Mye

Fotosense 5 star review on 9th November 2022

Peperoni

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent speedy service with very competitive pricing. Highly recommended.”

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Posted 11 years ago

“Good comms Product as described Pleasant enough experience”

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Posted 11 years ago

“I ordered a Giotto blower for my camera lens, binoculars, computer etc. I ordered it Saturday night and it arrived Tuesday morning and that was by 2nd class post. I was kept informed as to when my order had dispatched and was also provided a tracking number too. I will be in the market later on in the year for some camera accessories (SD card, case etc) and I will definitely be returning to Fotosense after my good experience this time. Well done Fotosense :)”

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Posted 11 years ago

“They accepted my mistake in choosing wrong item and changed the product easily for something I really wanted.”

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Posted 11 years ago

“Very speedy service thank you”

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Posted 11 years ago

“The company sent my purchase the day following the order. I had to make an enquiry by telephone initially and their response was prompt and accurate. Would use again.”

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Posted 11 years ago

“Very good”

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Posted 11 years ago

“Good packaging, email alerts and delivery is relatively quick”

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Posted 11 years ago

“Good price, good communication & speedy delivery”

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Posted 11 years ago

“Excellent equipment. Very easy to assemble. Am new to astronomy and blown away by being able to see the moons of Jupiter and the detail of the moon is spectacular.”

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Posted 11 years ago

“Goods were despatched very promptly, and received day after I ordered them on line. The camera bag exceeded my expectations, and was reduced in price considerably. Excellent service, I will use this company again.”

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Posted 11 years ago

“Very positive experience. My order was processed quickly and when they realised there might be a delay in getting stock they were happy to upgrade delivery so that it still arrived on time. Customer service was great.”

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Posted 11 years ago

“recently purchased a velbon fluid head over the phone after looking on there web site .I found them very helpful and informative ,and polite . Nothing was too much trouble also item arrived within two days and well packaged will definitely use again d walbridge”

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Posted 11 years ago

“Living in the North of Scotland always poses delivery issues and I was glad to see that Fotosense use Parcel Force and the Post Office as they provide a very good service for the area in which I live. I ordered some Barr & Stroud 10x50ED binoculars on Wednesday morning, they were dispatched Wednesday PM so I did not expect them until Friday at the earliest. They arrived on Thursday but I was not at home but this was no problem as I collected them from the local delivery office on Friday. It is really refreshing to see a company perform so well and with such speed and along with the Post Office they deserve the rating I have given. The only fault I would say is that the air cushion packing had lost all of its air so was pretty useless but the binoculars are fine as they are designed to take some punishment in the field so a good test to their robustness. I have used other companies for my requirements in the past but on this experience I cannot fault Fotosense. Absolutely excellant, thank you.”

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Posted 11 years ago

“Excellent service, good prices, would not hesitate to use them again”

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Posted 11 years ago

“Excellent service. Item I ordered was despatched promptly and arrived in a couple of days, even though I opted for free 2nd class delivery.”

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Posted 11 years ago

“Good price. Responsive customer service. Will use again.”

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Posted 11 years ago

“Brilliant company. Item arrived a day early and I received a call to check whether I'd be in beforehand.”

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Posted 11 years ago

“I FOUND AN ITEM AND MADE A PURCHASE WITH foto SENSE AND MADE MY PURCHASE QUICKLY AND EFFICIENTLY. I RECEIVED THE ITEM PROMPTLY AND THE SERVICE WAS EXCELLENT. I LOOK FORWARD TO MAKING ANOTHER PURCHASE SOON. 10/10 FOR foto sense.”

Helpful Report

Posted 11 years ago

“Great value, great product and excellent turn around from order placement to order arrival.”

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Posted 11 years ago

Fotosense is rated 4.7 based on 3,686 reviews