Fotosense Reviews

Name: Fotosense
Rating: 4.71

4.7 Rating 3,686 Reviews

93 %

of reviewers recommend Fotosense

4.7

Based on 3,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01772628453

Email:

taff@fotosense.co.uk

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Fotosense 2 star review on 28th March 2025

Mye

Fotosense 5 star review on 9th November 2022

Peperoni

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery, exceptionally nice people on the phone. To help customers and save yourself time, you could write on the invoice (item out of stock will be sent as soon as new stock arrives). This would stop people phoning to ask about out of stock items from their delivery and save you time answering the phone. This is a great company to deal with.”

Helpful Report

Posted 7 years ago

“Not only was the backpack exceptionally good value, the delivery was fast and the item well packed. Realy looking forward to using it on winter holiday”

Helpful Report

Posted 7 years ago

“Made an order on line on 13th, had an email on the 18th stateing a delivery in 3-5 days, phoned to complain and a lady on the phone told me it would be posted the next day 19th, received on the 20th. Far to long a wait, other company's can post the same day as ordering item. Reluctant to use again.”

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Posted 7 years ago

“I am not a review writing person but this is one occasion when I will respond to a request for one. Basically, the whole experience of my purchase was as I would have wanted it to be. That,s all that needs to be said.”

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Posted 7 years ago

“Very efficient service.”

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Posted 7 years ago

“When I first ordered the camera I used the express delivery, after waiting a couple of days I thought it was a bit strange. I just let it be over the weekend, but then on the day I thought it came I received an email saying the camera was out of stock. How was I able to order the camera when it was out of stock?”

Helpful Report

Posted 7 years ago

“I was kept informed that the ordered item was out of stock and awaiting delivery with an expected date, and that I coule cancel the order if I wished. I kept with it, and the item ended up arriving earlier than first thought!”

Helpful Report

Posted 7 years ago

“An excellent, polite and obliging service .Competitive prices and swift delivery. Very good!”

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Posted 7 years ago

“five star service every time.and o so helpful ...perfect.”

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Posted 7 years ago

“It is very nice and comfortable Backpack, good quality and it is enough space for bėginer photografer. Thank you.”

Helpful Report

Posted 7 years ago

“Great price and quick delivery. Highly recommended”

Helpful Report

Posted 7 years ago

“As an organisation, you really pulled out the stops and in particular, when transactions did not go as well as it could. Holl receives a gold star from me because if she was not so patient and proactive then the deal would have gone elsewhere. Job well done guys!”

Helpful Report

Posted 7 years ago

“I needed a new battery for my Metz 76, not only were Fotosense very competitive, they also helped speed up delivery to enable me use on a last minute shoot. Excellent service!”

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Posted 7 years ago

“Super fast delivery, all very clear.”

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Posted 7 years ago

“Genuine article from UK source. Best price by far and rapid delivery. What’s not to like?”

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Posted 7 years ago

“Very Quick Delivery a first class product and First class Service”

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Posted 7 years ago

“Great prices and an excellent service”

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Posted 7 years ago

“The product I ordered arrived on time, was as described and at a good price”

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Posted 7 years ago

“Prompt & efficient service. Many thanks.”

Helpful Report

Posted 7 years ago

“Their sales representative Holly has been most helpful in trying to satisfy my needs for a particular product, making enquiries of the manufacturer, for example, keeping in regular email contact about my query regarding the product and finally assuring me that as the product in question does not, unfortunately, meet my needs, that I will be given a full refund and reimbursement of postage once the product is returned to Fotosense.”

Helpful Report

Posted 7 years ago

Fotosense is rated 4.7 based on 3,686 reviews