FourFit Reviews

3.6 Rating 171 Reviews

67 %

of reviewers recommend FourFit

Company Reviews

Questions

Metrics

3.6

Based on 171 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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How to change the time?? Please

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Asked by Karen Churchill (4 years ago)

Please connect to the DayDay Band app the date and time will automatically correct itself.

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Answered by FourFit Support (4 years ago)

It says it’s for kids but how small is the band. Also is it secure with just the studs rather than a watch type strap

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Asked by Lesley (4 years ago)

App won’t connect/pair to band

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Asked by Sian (4 years ago)

FourFit mini NOT tracking steps ... any advice?

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Asked by Alison (4 years ago)

Hi I received my fourbit yesterday and itsnt charging correctly? I have it plugged into main usb. Does it require a specific charger? Im using a samsung one?? If it doesnt connect il need to return it. Thanks

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Asked by Joanne Higgins (4 years ago)

Hi I have ordered two of these for my twins and neither seem to be charging ? Do they need to be switched on to charge - please advise on how to charge effectively on the first occasion . Thanks

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Asked by L Roberts (4 years ago)

Please email our team at support@four.fit with your order details and a member told the team will be able to assist you.

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Answered by FourFit (4 years ago)

How do i know if its charging

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Asked by Mona (4 years ago)

Please email our team at support@four.fit with your order details and a member told the team will be able to assist you.

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Answered by FourFit (4 years ago)

The is an issue with the app I can only select Canada

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Asked by Wassila Hemamda (4 years ago)

How can I change the time I’ve connected to my iPhone and it still doesn’t work?

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Asked by Harold (4 years ago)

I received my mini as a gift for my sons birthday. I have it plugged in to a USB but it’s not vibrating/ charging/coming on! What do you suggest I do??

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Asked by Michelle Naismith (5 years ago)

Please contact our support team at support@foud.fit and one of the team will be able to assist you.

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Answered by Courtney (5 years ago)

It didn’t track sleep. Is there a setting to turn on for this or is it automatic?

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Asked by Helen (5 years ago)

will this fit a 5" wrist

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Asked by Hannah baker (5 years ago)

Hi, I bout a charger off this website for a fourfit last week. Unffortunately however it arrived as the wrong charger as I have a fourfit 2.0 and it arrived for a larger model, I was wondering would it be possible to exchange the charger for one that suits my fourfit

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Asked by Patrick fox (5 years ago)

How are people charging these? I’m trying plugging it into a iPhone plug but it doesn’t seem to charge?

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Asked by Matt (5 years ago)

Try another one.

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Answered by Saarangan (5 years ago)

Why do u lie and scam people????

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Asked by Lauren James (5 years ago)

Why are you not honouring the holiday my friend won?

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Asked by Debbie (5 years ago)

how to charge of fourfit mini

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Asked by harvey baldwin (5 years ago)

You pull off the strap and then put it into an adaptor. It should vibrate when charging. There will be 2 gold strips underneath on the correct side to put into adaptor.

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Answered by Saarangan (5 years ago)

As a new brand, using the other company mobile application like wearfit, it is not suitable, I think.

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Asked by Denis (5 years ago)

Got Four fit for granddaughter but it will not charge tried pc and laptop but nothing happening

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Asked by Helen Aitken (5 years ago)

Charge up using a standard USB wall charger. Simply pop off the strap to reveal the end with the metal strips. Insert face down and hold the band firmly into the USB for up to 5 seconds to activate then leave to charge for around 20 minutes.

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Answered by FourFit (5 years ago)

Try an adaptor- the ones you charge your phones with. Should vibrate when charging.

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Answered by Saarangan (5 years ago)

We got a new fourfit for my daughter on Friday, is it not charging. How do we get a refund or exchange?

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Asked by Natalie Ross and James Fish (5 years ago)

Charge up using a standard USB wall charger. Simply pop off the strap to reveal the end with the metal strips. Insert face downand hold the band firmly into the USB for up to 5 seconds to activate then leave to charge for around 20 minutes.

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Answered by FourFit (5 years ago)

how do i change the clock to not be 24hr

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Asked by sandra banks (5 years ago)

I do not think you can change that.

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Answered by Saarangan (5 years ago)

The goods you have sent me are faulty (won't charge) and I want to return it for a full refund. How do I do this? My emails and phonecalls have been ignored.

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Asked by M. Barrett (6 years ago)

I recently purchased one from you. It arrived without a charging lead, and it wouldn’t even turn on. I think it was not the new model that I paid for. I emailed you about it and have had no reply which is very disappointing. I posted it back for a new replacement or refund and have had neither so far. Please sort it out it was a present for my daughter.

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Asked by Ian Shepherd (6 years ago)

You do not need a chargwr. You have to charge it as soon as it arrives. Pop off the strap with the metal studs and plug into an adaptor. It should work-it worked for me.

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Answered by Saarangan (5 years ago)

Sent Fourfit bracelet back for repair/replacement on 7th Nov, got no acknowledgement, no email replies, no calls answered. HOW DO i CONTACT YOU?

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Asked by william denton (6 years ago)

we have been waiting to hear back re a proposed meeting. This we have chased through trying to all and by chasing emails ?

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Asked by Christine Minto (6 years ago)

Hi I have a band and though it shows the Bluetooth is paired with my phone it states data temporary unavailable it has been like this for best part of 4 days. Help

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Asked by melanie henry (6 years ago)

How do I get in touch with FourFit? I've been phoning, sending emails etc. but cant get in touch with them at all. Bought a Fourfit watch and got a Wearfit instead. The watch doesn't look the same, don't count steps properly, doesn't measure heart rate properly, so cant tell for sure if it will do anything else right. It was a birthday present for my wife that's laying on the bookrack gathering dust as she don't want to wear it since it can't do any of the readings she is interested in. I feel totally ripped off

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Asked by Johan van Eeden (6 years ago)

I've been waiting a week for my order to come through and still nothing? I've tried phoning but no one answers I've tried emailing and no replies? I don't even have a tracking number? Could you tell me what is going on? This is ridiculous!

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Asked by Cheryl (6 years ago)

I wrote to you regarding my Fourfit I received this week it seems to be faulty it doesn’t charge at all, I’m not happy please advise you don’t answer the phone or emails I needed this due to health reasons for Friday if this week

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Asked by Hayley Biles (6 years ago)

headquarter, service center in agra u.p india, which company country?

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Asked by ravi dutt sainger (6 years ago)

Have returned the health band as it was incompatible with my ipad 3 weeks ago but have not received my refund, can you please get this sorted asap

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Asked by Sue Williams (6 years ago)

I wrote to your company regarding ,y fourfit braclet. I would be gratefull if your would either send a replacement or a refund

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Asked by miss linda oliver (6 years ago)

Hi Linda, Please check your emails. We will liaise with you regarding a replacement unit.

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Answered by Laura (6 years ago)