Foxy Locks Reviews

Name: Foxy Locks
Address: Unit 16, Marsh Lane Industrial Estate, HAYLE, Cornwall
Rating: 4.22

4.2 Rating 138 Reviews

78 %

of reviewers recommend Foxy Locks

4.2

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Foxy Locks Review I Recommend 100%

Visit Website

Phone:

845 8387 369

Email:

help@foxylocks.com

Location:

Unit 16, Marsh Lane Industrial Estate,
HAYLE
Cornwall
TR27 5JR

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Foxy Locks 5 star review on 10th April 2025

335

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i still have not received them.”

Helpful Report

Posted 9 months ago

Dear Tamsin,Thank you so much for taking the time to leave us a review of Foxy Locks! At Foxy Locks, our main goal is to ensure that our customers are satisfied and delighted with their purchase. We constantly strive to provide excellent products and exceptional customer service. If there is anything we can assist you with or if you need any further help with your order, please do not hesitate to reach out to us. We're always here to lend a hand and make sure you feel supported. Warmest regards, Team Foxy Locks x

Posted 8 months ago

“Good products but bottles need looked at. Nightmare to get anythin out the pumps”

Helpful Report

Posted 11 months ago

Hi Jenni, Thank you so much for taking the time to share your feedback about Foxy Locks. We truly appreciate it! We are thrilled to hear that you are happy with your products. Delivering excellent quality products and ensuring customer satisfaction are our top priorities, so we are delighted that we could make you happy. If you ever need any assistance in the future, please don't hesitate to reach out to us. We are always here to help and make sure your experience with Foxy Locks remains exceptional. Once again, thank you for choosing Foxy Locks and for your kind words. We look forward to serving you again soon! Lots of love, Team Foxy Locks x

Posted 10 months ago

“The iced latte extensions bare no resemblance to the iced latte clip in ponytail. Apparently Foxy Locks changed the colour. Should have changed the name as the new ice latte has no coffee colour”

Helpful Report

Posted 11 months ago

Hi Theresa, Thank you for taking the time to share your feedback with us. We are very sorry to hear you have been unhappy with the shade of your recent purchase, we would love to look into this further & reach a solution with you. Please could you kindly contact our customer care team with some pictures at help@foxylocks.com? We look forward to hearing from you. Lots of love, Team Foxy Locks x

Posted 10 months ago

“Website was easy enough to use”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave us a review, we really appreciate it! Lots of love Team Foxy Lock xx

Posted 1 year ago

“Brigit has always been helpful and quick at responding. It’s just really concerning how long it takes to receive an order. It’s already been 3 wks and now been told it will be another 3-6 wks on top of that. There’s got to be some serious supply chain issues here, if there’s no guarantees for customers.”

Foxy Locks 3 star review on 30th October 2023

Helpful Report

Posted 1 year ago

Thank you so much Mac for giving me a 5 star rating for Foxy Locks! I'm so happy that you're very satisfied with the Sunkissed Volumiser Hair Piece. I'm glad you think it's a great match too! 🥰 Lots of love, Team Foxy Locks xxx

Posted 1 year ago

“The extensions are great however the price increase is now justified. As I have been told the quality of the product has apparently increased but a £70+ increase on price is ridiculous”

Helpful Report

Posted 2 years ago

Hi Caitlin, Thank you for taking the time to share your feedback, we are very sorry to hear you are unhappy with the new prices. We have recently made some amazing changes to our hair quality to ensure we are providing the thickest and most luxurious extensions available, our new prices really do reflect the fabulous improvements we have made! We have plenty of information about this on our website which can be found here: https://foxylocks.com/hair-quality/ If you do have any further questions, please do contact our team and they would love to assist you further. Kind regards, Team Foxy Locks

Posted 2 years ago

“I bought the seamless 20 inch cinnamon hair extensions. I have really thick hair and it wasn't enough to fill my thick hair. I also bought the volumizing 20 inch cinnamon but it wasn't enough. It's too thin for me”

Helpful Report

Posted 5 years ago

Hi there, I am sorry you are not happy with your Foxy Locks. The set of which you have purchased are for normal- medium thickness hair, we have the Superior & Luxurious sets which are designed for thicker hair. If you wish to return your set and upgrade to a thicker set please contact help@foxylocks.com, they will be able to help you further. Thank you, Team Foxy Locks x

Posted 5 years ago

Foxy Locks is rated 4.2 based on 138 reviews