“the lift gate broke. we had to unload 30 pallets completely by hand. and since the driver was busy with the lift gate, we ended up having to unload almost completely on our own”
“Delivery said 2-3 days, it came the next day when i was not home. I was told the delivery could be left at the door or could be taken back and i would be charged even more (already paid $75 in shipping.) Delivery was left and when i arrived the next day it was gone. Essentially i threw away $150 dollars.”
Hello Mark,
We apologize for any inconvenience this may have caused and we understand your frustration. We will be happy to ship you additional pallets. Please contact us and one of our friendly team member will assist you.
Thank you for choosing us.
Fathia’s Pallets Team
“Great customer service! I made an order and unfortunately had some challenges with the pallets where they did not fit for the project I envisioned. The team quickly reacted to help me and provided an excellent customer service to mitigate the situation. Very professional, quick and service oriented”
Hello Jeff,
Thank you for your honest feedback. We look forward continuing to provide you exceptional service.
Thank you for choosing us.
Fathia’s Pallets Corp
Hello Cathy,
Thank you for your honest feedback. We are happy to hear you had great experience.
Please don’t hesitate to contact us for any questions or concerns.
Your business is greatly valued and appreciated.
Fathia’s Pallets Team
