“Bit of a rip off if you cancel due to selling caravan Rebate £39 admin charge £50 no point in cancelling would have been cheaper to let it run.Outrages company no help whatsoever just money grabbing.”
“Cancelled my policy because I sold my caravan through ill health. Was gobsmacked to be told it would cost 50 quid.....I don't remember seeing this on the policy, so read the small, small print.”
“My partner died of Covid so I decided to sell the caravan. Cancellation fees are scandalous at £50. Most motor insurances are £25 which was what I was expecting.
You cannot cancel over the phone - must be by email. I wonder why ?
After 6 weeks cover I got £10.99 refund.”
“Home emergency cover waste of money. Had a leak under my
sink, which was clearly covered in the policy, but wouldn't
act as was told as water was only leaking when I used sink, they would not sort. I know this may seem unbelievable, but
is exactly what I was told.”
“the young man on the phone was very polite and professional, he covered everything I needed to know and even requited the policy saving my voluntary excess, 1st time I have gone with this company found them on Gocompare
very good”