Freddie's Flowers Reviews

“ Flowers and vase were to be delivered to sister in law on 28 Dec. She called me on 2 Jan to say flowers had not arrived. I emailed Freddy's to ask if the gift had been received. No reply so phoned company and was told package had been damaged and would I like a replacement sent. I declined and asked for a refund. No one contacted me to say flowers had not been delivered. What would have happened had I not got in touch? Poor service. ”

“ I called and was told the charge being made was due to a “human error” and I’d need to wait up to 10 days for a refund on flowers that were supposed to be an apology and I shouldn’t have paid for. ”

“ Really poor customer service. Flowers delivered to wrong address and I am left to locate them. When I do they are dehydrated and far too many emails later their approach is if the flowers aren't all wilted (you need to send lots of photos) then the hassle and inconvenience they caused you doesn't warrant a refund. Not a service worth having! ”

“ Kept forgetting items from the flower arrangement and wouldn't send out to complete the order after I told them. Received dead flowers at one time and had to chase for weeks to get a refund ”

“ 30pm still no flowers asked to cancel and get a refund refused!. ”