Freddie's Flowers Reviews

2.8 Rating 207 Reviews
A-
Happiness Grade
A-

Customer Service - Good

81.82%
Industry Average
I’ve been receiving flowers from Freddie’s flowers for a couple of years now. They are always beautiful unusual flowers. Customer service is always good My little treat that I will carry on with. Free chocolate eggs and tulip bulbs at Easter. Info on how to arrange, look after and history of the flowers. Just love them
posted 1 year ago - Anonymous
Freddie’s flowers are absolutely stunning and there is excellent customer service.
posted 1 year ago - Anonymous
Thank you Freddie’s Flowers for wonderful service.
posted 1 year ago - Pauline Clough
The video tutorials are wonderful, the gorgeous instruction leaflets that come with each bunch, the fantastic customer service… I can’t fault this lovely company.
posted 1 year ago - Abigail
Amazing customer service.
posted 2 years ago - Penny
I have used another service (Bloom and Wild) and I believe this is superior.
posted 2 years ago - Heather
I would rate this 5 stars not just for an online flower shop, but for all the business and service I've ever used.
posted 2 years ago - Anonymous
I cancelled the subscription after the introductory offer by sending an email, there's no "button" to do it but was easy and the customer service team are lovely and were quick to process the cancellation.
posted 3 years ago - Anonymous
Certainly the flowers made me happy but the failed delivery twice in as many weeks made me angry. Do any other florists make deliveries so late in the day that the flowers actually arrive at night ? A different excuse each time and a free offer - but what I really want is a flower delivery service that I can count on.
posted 3 years ago - Anonymous
Freddie's Flowers are the perfect choice for gorgeous flowers in the home. The price point is perfectly reasonable for the service, range, and quality of flowers. I've had no complaints with service, when I sent a friend flowers, which were lost by the courier, Freddies sent a new bouquet the next day with no faff or drama. Absolutely recommend!
posted 4 years ago - Greg Smith