Free Prints Reviews

“ Been with this company for years but now they won’t give me a refund for a missing item . Awful customer service !! ”

“ I contacted customer support who were useless and said they couldn't cancel my items or get them to me any sooner despite me having paid for a next day delivery service I hadn't received. ”

“ When ordering they will tell you a guaranteed delivery date. Once the order ships the delivery date doubles. Customer service just give bullcrap deflectiinary responses that are more aggravating than helpful. Why lie? Tell people orders take a few days to process then 7-10 days to ship, don't make fake BS promises then change it once people have paid. Scummy company ”

“ Always been happy with FreePrints but AVOID AVOID AVOID FreePrints Cards. I ordered 8 days ago and they still haven’t dispatched the order. I ordered some chocolates from them to tell me 6 days after ordering that they were out of stock! Inconsistent, incompetent customer service. Buy your cards/gifts elsewhere. ”

“ Absolutely shocking and unacceptable service from this company. ”

“ Terrible customer service, have no idea where my delivery is and just refunded the money weeks later. Was a present for my mums birthday too, they don’t care so hope this post helps someone not making the same I as did purchasing from them ”

“ Never received order of pictures, puzzles & letter - the customer service is terrible, I was told I agreed to no refund policy. I’ll never speak good of this company. What a scam. ”

“ They have bad customer service, and don't take you seriously. ”

“ They have bad customer service, and don't take you seriously. ”

“ FreePrints is a scam They took my money I did not receive my order I asked for tracking I was told they don’t have tracking because they use a cheaper delivery service to save money Asked for a refund don’t receive that either! ”