“We were without heating (part packed up 14th December waiting to be fitted by Midea whom they supplied, past tense) We as a customer fought to get the part as did fantastic company MIDEA via other companies as you refused to send one out to us. We spent the whole of Christmas at below freezing thank you. To learn that FREEDOM HEAT PUMPS refused to send it out BEFORE Christmas back on the 14th December is appauling!”
