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They claim you can make returns but then they have you pay the shipping ONLY if you qualify and send them pictures to show WHY you want to return and that will determine if they accept it and refund you.
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posted 5 years ago
- Anonymous
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I emailed them with pictures and what was represented on their website, and they could not even refund me for the bikini that was clearly not the one I ordered.
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posted 5 years ago
- Anonymous
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I corresponded at length with a customer service rep named Mandy and showed her the guaranteed on their website that defective items could be returned at no cost to the customer and refunded.
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posted 5 years ago
- Anonymous
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Do not buy a bathing suit from they! They tell you that you can return but when you ask for a return they refuse to give a return or refund. They are so unprofessional and it is a scam. The suits are horrible quality.
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posted 5 years ago
- Anonymous
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On renewed inquiry to the support, with reference to the wrong given information and the request for refund, I have received a fake absence mail with a day delay (an autoresponder has no 24h-delay).
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posted 5 years ago
- Astrid
