“DO NOT USE THIS COMPANY YOULL THINK YOUR BOOKING IS ONLY CONFIRMED ONCE YOUVE PAID THE BOOKING FEE THATS ON THE BOUNCY CASTLE WEBPAGE. YOURE WRONG ONCE YOU MAKE CONTACT BY EMAIL ENQUIRING IF EVERYTHING IS AVAILABLE FOR YOUR BIG DAY AND HOW MUCH IT WILL COST AND HOW YOU PAY THE DEPOSIT TO SECURE THE BOOKING. THEY WILL SEND YOU AN EMAIL SAYING ITS BOOKED AND YOURE THEN LOCKED IN EVEN THOUGH YOUVE NOT READ THE ENDLESS T&Cs OR PAID THE DEPOSIT. THEN WHEN YOU REALISE YOU CANT JUMP THROUGH ALL THEIR ENDLESS LIST OF T&Cs SUCH AS YOU MUST HAVE YOUR OWN DESIGNATED FIRST AIDER AS THEIR STAFF YOURE PAYING TO MAN THE CASTLE ARENT TRAINED. IF YOURE USING ELECTRIC IT HAS TO BE A CERTAIN SPEC OF SOCKET AND FUSE BOARD ETC ETC (TRY GETTING YOUR VENUE TO ANSWER THE LONG LIST OF REQUIREMENTS TO MEET THEIR T&C). IF THERES THE SLIGHTEST THING NOT RIGHT IT STATES WE WILL LEAVE THE PREMISES WITH OUR GOODS AND YOULL GET NO REFUND. IF YOU HIRE A GENERATOR THEY STATE YOU SHOULD HIRE 2 BECAUSE IF THEY BREAKDOWN THEYRE NOT LIABLE FOR REFUNDING YOU THE COST OF THE BOUNCY CASTLE EVEN THOUGH THEYRE THE ONES BRINGING YOU THE FAULTY GENERATOR. IF LIKE ME YOURE TO ILL TO JUMP THROUGH ALL THE HOOPS SO DECIDE TO CANCEL JUST THE CASTLE THATS FOR 2 YEARS TIME, THEY WILL CHARGE YOU 50% OF WHAT YOU WERE GOING TO HIRE AND CANCEL THE BOOKING COZ YOU CANT HAVE ANYTHING ELSE THEY RENT IF YOU AINT HIRING A BOUNCY CASTLE NOT THAT THEIR WEBSITE MAKES THAT OBVIOUS TO YOUR AVERAGE JOE! SO BEING CHARGED £239 AND IF WE DONT PAY ITS GOING TO DEBT COLLECTING COMPANY IN WHICH IT SAYS THEYLL CHARGE UPTO 2000% ON TOP! PLEASE AVOID AT ALL COSTS AND I AM NOT CONVINCED THE BIG COMPANIES THEY NAME KNOW WHAT THIS COMPANY HAS TURNED INTO AND SURE WOULDNT WANT TO BE ASSOCIATED WITH SUCH HEAVY HANDED BULLIES WHO ARE VICTIMISING SOMEONE WHO IS CLASSED AS HAVING A DISABILITY….”
