Fun4Kids Reviews

4.2 Rating 1,299 Reviews
79 %
of reviewers recommend Fun4Kids
4.2
Based on 1,299 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 67%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email
Read Fun4Kids  Reviews
Visit Website

Phone:

0207 692 8963

Email:

helpdesk@fun4kids.com

Location:

Floor 3207 Regent Street
London
W1B 3HH

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Fun4Kids  5 star review on 20th December 2018
Anonymous
Fun4Kids  5 star review on 24th February 2018
Anonymous
Fun4Kids  5 star review on 12th February 2018
Phoenix Ki
Fun4Kids  3 star review on 20th January 2018
Mazida Ahmed
Fun4Kids  3 star review on 20th January 2018
Mazida Ahmed
Fun4Kids  2 star review on 5th December 2017
Jayde Harrison
Fun4Kids  5 star review on 20th November 2017
Phyl And Chris
60
Anonymous
Anonymous  // 01/01/2019
Ordered a trampoline and over a week ago and it still hasent turned up
Helpful Report
Posted 8 years ago
The car I bought didn't come with the correct parts needed to build it - no contact number to call to request the parts. Emailed got a reply to say they were in the mail - came and I am still missing parts !
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Posted 8 years ago
I'm still awaiting the g63 keys, personalised number plate & official Mercedes-Benz certificate
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Posted 8 years ago
Hi - the keys should be with the car, if not please contact us via the link on our website. The plates are made to order and will follow in the post shortly, the car is officially licensed from Mercedes but does not come with a certificate? Thanks for choosing Fun4Kids
Posted 8 years ago
Not much I can say as you sent me a defective item & after initial contact have totally ignored my complaint & made no replies to my e-mails.Poor product & poor customer service..HS
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Posted 8 years ago
Sadly the E10 neon scooter arrives with no instruction manual. Plus to make it worse where the wires attach to the throttle they are totally exposed as the flimsy plastic supposed to be surrounding it is broken. Have tried to Contact customer services and no one has come back to me. I now have to buy a new electric scooter from a reputable retailer tomorrow so my daughter has a birthday present for Monday. Pretty appalled really Mrs Burfoot
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Posted 8 years ago
Dont buy these plates, they are awful.. Didnt fit the car even though they ask what model the car is so they fit... It was just a piece of paper laminated which i could have done myself.. I couldnt stick them on as there was nothing to stick it on with and after a few hours it all came apart and i had a piece of paper in my hand.. I emailed the company to tell them i was nt happy and iv been completely ignored so yeah i wouldnt bother wasting my money as i had a awful experience
Helpful Report
Posted 8 years ago
I ordered a razor mod over a week ago and it stated that it would be here within 2 days of ordering my product and still has not arrived I've tried to contact fun4kids but all there contact numbers are invalid I've emailed fun4kids to find out when my product will be here and have not had a reply. This item is a present for my daughters birthday and I'm very unhappy with the fact that I've paid £280 for a item in which has not been delivered or had any feed back to state when my item will be here. I will not be buying from this website again and will also be telling people to stay clear. Very disappointing!!
Helpful Report
Posted 8 years ago
I ordered a scooter for my daughters birthday on 13/1/16, I ordered with the option to pay extra to have it delivered on 12/1/16, it is now 14th, still no scooter, their landline is dead, I emailed them on the evening of the 12th and was assured it would be with us on 13th, my daughter and myself are so upset that she didn't have a present to open on her birthday, my daughter is autistic so no amount of explaining to her is going to make her understand,fun4kids were quick enough to take the money out of my account straight away. I won't be recommending them to anyone
Helpful Report
Posted 8 years ago
brought the rocket G12 12 v electric car for my grandson for christmas purchased it on 30/10/2015 as it stated on website that all cars brought warrenty would start from christmas.My grandson lives in kent so we delivered it he rode it sunday 3/1/2016 and the car was fine got up the morning of the 4/1/2016 and it was dead as a doe doe now it wont charge there are no charging light nothing now when he stopped riding it sunday it was still charged well as it hasnt started to slow and charge light was fine. I have emailed the website left on my paypal receipt nothing i rang the number also left on my e mail receipt guess what the number doesnt exist it says you have dialled incorrectly. I have messaged fun4kids on facebook nothing i have emailed the "main man " Garry Mills nothing he deletes anything that is put on facebook so it dont make him look bad. I have now opened a case with paypal but have been advised by a friend that works in a solicitors and has quizzed one of the solicitors there to take him to a small claims court. I know have my 3 year old grandson crying on the phone asking why father christmas has left him a broken car. There are loads of peopple making complaints about this site and this man you only have to read the facebook page but get there quick before he deletes them my advise DO NOT BUY FROM HERE pay the extra few quid and get it from a reputable company
Helpful Report
Posted 8 years ago
Delivery good quality of build very disappointing, none of the supplied bolts and nuts fitted front bars had to drill and use self tappers, if had of more time would have returned, would recommend you assembly one yourself and see if build same fault as we found.
Helpful Report
Posted 8 years ago
Purchased a faulty razor crazy cart..email 5 days ago .still no reply .i have also heard alot of other bad reviews about the same situation...my child still cant play on his main toy and still no furthur to geting resolved
Helpful Report
Posted 8 years ago
I bought this product for my daughter for Christmas the bike was great a bit small as my daughter is 10 and is a little big for it but besides that the charger did not work which means the bike is no good at all without a charger i am waiting for a reply but disgusted as it was a Christmas present and my daughter can not go on it.
Helpful Report
Posted 8 years ago
I haven't received my purchase yet so as it stands I would rate the service as poor as I expected my order to arrive within a couple of days as stated on the website. I have now been told that the item is out of stock and my money transferred back, was told this by email 3 days before Christmas with no offer of a different colour of style and no phone call!!! Have got a very disappointed little girl on Christmas Day now
Helpful Report
Posted 8 years ago
DO NOT buy from this Company, company is a Fraud. I have never received my Goods, the contact number is a fake and does not connect. The Holding Company who owns it, only owns this one company. To call the holding company, it costs a premium rate of £2.90 per minute plus your phone normal call charges. They took my money immediately and never sent me my receipt, nor a tracking number. I can't get hold of anyone in the company, I lost £300 to this fake company during Christmas
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Posted 8 years ago
Delivered to wrong address!!!
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Posted 8 years ago
Very disappointing. The big xmas surprise was delivered in it's original packaging with no overwrap so my daughter, who opened the door to the delivery man, found out what she was getting. No apology or plans to rectify this for other customers when I contacted the supplier, they said they would review in New Year. So if you want a surprise present delivered don't do via this supplier.
Helpful Report
Posted 8 years ago
Will never used it again. Courier drag the box all way from a lorry 50m. Scooter delivered damaged and poor manufactory assembly. Front wheel when spin goes side to side.
Helpful Report
Posted 8 years ago
Have not received it yet and have emailed you but had no response. A very unhappy customer
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Posted 8 years ago
Trading standards are gona have a call if U don't get bk to me asap!!!
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Posted 8 years ago
Still not been delivered.
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Posted 8 years ago
Fun4Kids is rated 4.2 based on 1,299 reviews