Furniture Choice Reviews

1.6 Rating 121 Reviews
B-
Happiness Grade
B-

Customer Service - Good

72.73%
Industry Average
Brilliant service thankyou.... lovely delivery guy's.... great it arrived in time slot and a phone call twenty minutes before delivery was great 😃
posted 2 months ago - Anonymous
From start to finish fantastic service. I had to return my sofa as too small for my needs but what a amazing turn round to a refund I got. Cannot knock this company's professional service at all.
posted 2 years ago - Anonymous
I immediately rang Customer Service and spoke to Britney who confirmed that chairs should have been delivered together with table and that someone from the company would contact me the following day.
posted 3 years ago - Anonymous
Excellent service.Our chosen suite was not suitable for us.The company picked it up on the agreed date and refunded our money without any fuss or bother.Do not fear using this company the service is first class.
posted 3 years ago - K and J Scott
Don’t shop with these .service is a disgrace .We ordered table and chairs .we waited 9 weeks then were told we would have to wait another 3 weeks .Finally when it come guess what 4 of the 6 chairs were ok .the other 2 chairs had the wrong legs .After numerous phone calls and emails .we sent a picture of the chairs .And still waiting for a reply .absolute shambles .never again .
posted 3 years ago - Anonymous
Customer aftercare service is incredible and really helpful.
posted 3 years ago - Anna Summerhayes