“Do not let u withdraw try everything to keep hold of cash u win still trying to get qith drawl have sent passport bank card now want bank statements never had this with any other casino site”
“Worst site I have ever been on.not 1 star minus 5 star. Take your deposit but trying to make a withdrawal very hard. I would not like to work for the company. The only other cowboy missing is John Wayne. Take seconds for a deposit but a withdrawal 4days how can this be. Take my advice KEEP AWAY”
“Casino is a digrace. Customer services take 1 week to email back and usually with a totally irrelevant response. They have live chat, but they just say that they will ask the team to email back. Avoid if you want to have an enoyable gaming experience.”
“Gala Casino failed to honour my 2nd deposit bonus, insisting i'd received it, despite me telling them clearly it was not in my bonus history (because I hadn't had it!). Customer support was awful, basically called me a liar, before they terminated the chat. I'm a member of numerous online casinos, and have never experienced such terrible customer service. Avoid if I were you.”
“If there was a lower score gala casino would get it! Ive had a problem with this site the customer service managers are as helpful as can be but trying to get answers from the withdrawal team is a no go ive been waiting for them to contact me regarding quite a serious issue for nearly 2weeks! My advice stay away!”
