GamerAll.com - Your game items store Reviews

Name: GamerAll.com - Your game items store
Rating: 4.53

4.5 Rating 2,775 Reviews

90 %

of reviewers recommend GamerAll.com - Your game items store

4.5

Based on 2,775 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About GamerAll.com - Your game items store:

Test describtion

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Email:

ceo@gamerall.com

Location:

7073, Business Center, Al Shmookh Building, UAE
Umm Al Quwain,

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GamerAll.com - Your game items store 4 star review on 23rd April 2021

Ramzo Pinelo

GamerAll.com - Your game items store 1 star review on 8th September 2019

Ricardo Sobreiro Coutada

GamerAll.com - Your game items store 5 star review on 4th August 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t give my items any tried forcing me to verify all my bank details amd send passport photos”

Helpful Report

Posted 3 years ago

Hello Lewis, Please note as per agreements with our payments processors we may request additional documentation from our customers as part of KYC procedure (Know Your Customer procedure). If you don't want any verification you can use payment options such as Paysafecard, Bitcoin, Western Union, and some others. Please check with our customer service on the full list.

Posted 3 years ago

“Though I do not have a GamerAll account, items were placed in "my" cart. Fraudulent attempts were made, numerous times, to charge items to my credit card. I finally had to make a stop payment request to my credit card company to stop the fraudulent charges.”

Helpful Report

Posted 3 years ago

Hello Robert, Thank you for bringing this to our attention. We will investigate this further and get back to you as soon as possible.

Posted 3 years ago

“I did not get to play it so i dont have an opinion”

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Posted 3 years ago

Hello Breno, If something was wrong with your order please contact the Live Chat.

Posted 3 years ago

“I bought a few rust skins but I got scammed”

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Posted 3 years ago

Hello Quint, Please contact the Live Chat if something went wrong with your order.

Posted 3 years ago

“Paying by card adds a 6.5% fee which is stated before checkout. However the actual fee for paying by card was closer to 20% which was not reflected in the final bill of my purchase. It didn't affect me too much but the final bill should reflect what I am actually paying”

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Posted 3 years ago

Hello Andrew, Thank you for bringing this to our attention. We will investigate this further.

Posted 3 years ago

“so long”

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Posted 3 years ago

Hello Aditya, Thank you for sharing your feedback. Please feel free to submit a complaint about the long delivery time in our feedback form: https://gamerall.com/gamerall-feedback-form

Posted 3 years ago

“I spent all my soldier paycheck on cases and didnt got even one good thing i hope drop rate will go up or something idk if i even will comeback ...”

Helpful Report

Posted 3 years ago

Hello Sharon, thank you for sharing your feedback. Unfortunately there is no guarantee that you are going to get a great skin, so if you prefer certainty then it's better to buy the skins you want directly. However, if you want excitement and a possibility of getting a rare skin, the case is the better choice.

Posted 3 years ago

“I bought a key yesterday and you wanted a kyc i dont want to send these info can you repayme the price or send the item”

Helpful Report

Posted 3 years ago

Hello Emine, If you don't want any verification you can use some other payment options instead such as Paysafecard, Bitcoin, Western Union and some others (please check with our customers service on the full list).

Posted 3 years ago

“I have yet to receive one of the items I've purchased. It's been more than 48 hours (and counting).”

Helpful Report

Posted 3 years ago

Hello DJ, Thank you for bringing this to our attention and we're sorry about the long delivery time. Please submit a complaint about this in our feedback form: https://gamerall.com/gamerall-feedback-form

Posted 3 years ago

“I bought 55 dollars worth of skins the order that cam in to trade was the 25 dollar one then the other delivery said I had to confirm myself or something and I don't feel comfortable doing that with the site so really sad to hear this new and what had to happen”

Helpful Report

Posted 4 years ago

Hello Bryson, Thanks for sharing your feedback. As per agreements with our payments processors we may request additional documentation from our customers as part of KYC procedure (Know Your Customer procedure). If you don't want any verification you can use some other payment options instead such as Paysafecard, Bitcoin or iDEAL, for a full list you can check with our customer service. However, as you have already placed an order you can contact the Live Chat or support@gamerall.com for a refund if you don't feel comfortable doing the KYC procedure.

Posted 3 years ago

“Horrible customer service experience! So, a simple 27$ purchase of rust skins was turned into a ridiculous situation with identity conformation process when one of their uneducated support staff decided It’s under his/hers jurisdiction to be an online unti fraud officer the whole world relies on. Here is the thing my pay pal account is under my name, its got my credit card with my name tied to it! The only thing was that the credit card address was set to my partners name as she has done online cloth shopping using my pay pall to pay for her purchases and set her name there for delivery purposes. Anyway, the joker of a support team decided that just based on the name which i mind you is only used in the address and has nothing to do with the actual credit card name decided it was good enough reason to decline me with my $27 purchase. Very disappointing, horrible experience, wont be using their services again !”

Helpful Report

Posted 4 years ago

Thanks for your review. Your feedback is very important to us and we will take it into consideration when doing any future adjustments to our KYC policy. Please understand that in today's online business world we can not deliver orders without first making sure that the person paying matches the person receiving. This may not lead to the best possible customer experience but we are left no choice if we want to continue accepting online payments. The payment service providers absolutely require us to do KYC and the procedure as such is very much a standard these days whether online or offline. Nonetheless, we are sorry to hear that you did want to comply with our KYC procedure and we want you to know that we are not doing this because we want to. We are doing it because we have to if we want to stay in the business. If you want to buy things anonymously from us then there are plenty of other payment options available to you such as crypto currency, cash vouchers and ewallets solutions.

Posted 4 years ago

“Reward so less”

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Posted 4 years ago

“ordered something then was told it was out of stock. dissapointed, guy who spoke to me in live chat was good, did the best he could.”

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Posted 4 years ago

“After 4 days I still don't have the games becouse (it have been writen to me) the code ran out. It will be send to me after some kind of restock. But I don't even believe that. Blame me as you wish but I haven't done anything wrong. The truth is the way it is. Waste of money for nothing.”

Helpful Report

Posted 4 years ago

Hi Tomas, sorry to hear on the issue. One of the game key codes you have ordered was out of stock with the supplier. Our managers got on it and we believe it was already dealt with. Apologies again.

Posted 4 years ago

“Code bekommen, Code funktioniert nicht! Nachgefragt Hilfe wurde mir versprochen.. nun meldet sich keiner und werde immer auf einen typen verwiesen den ich nicht kenne.. also sowas von schlecht!”

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Posted 4 years ago

Hi Nils, sorry for your experience code is working, you just need to followup instruction guide here: https://gamerall.com/grand-theft-auto-v-gta.html Please pay attetnion this code can nto be activated in browser you need to download official launcher from Rockstar Games.

Posted 4 years ago

“You guys missed multiple items that I had paid for and haven’t received still”

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Posted 4 years ago

“I dont have Money so I dident pay”

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Posted 4 years ago

“Purchased and paid for item and they refused to send it, demanding more private information. no thanks, stay away”

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Posted 4 years ago

“You sold me invalid (already claimed) WoW EU game time code!”

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Posted 4 years ago

“I bought the Doom Classic Collection by mistake, the key did not even reach the mail and I contacted the supposed "customer service" I told them that I wanted Doom 4 and had bought another version by mistake. They told me that I couldn't do anything and they sent me the key by chat ... ONE THEFT!”

Helpful Report

Posted 4 years ago

GamerAll.com - Your game items store is rated 4.5 based on 2,775 reviews