GamerAll.com - Your game items store Reviews

Name: GamerAll.com - Your game items store
Rating: 4.53

4.5 Rating 2,775 Reviews

90 %

of reviewers recommend GamerAll.com - Your game items store

4.5

Based on 2,775 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About GamerAll.com - Your game items store:

Test describtion

Visit Website

Email:

ceo@gamerall.com

Location:

7073, Business Center, Al Shmookh Building, UAE
Umm Al Quwain,

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GamerAll.com - Your game items store 4 star review on 23rd April 2021

Ramzo Pinelo

GamerAll.com - Your game items store 1 star review on 8th September 2019

Ricardo Sobreiro Coutada

GamerAll.com - Your game items store 5 star review on 4th August 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve bought a lot of stuff and I only got three of them”

Helpful Report

Posted 2 years ago

Hello Younes, Thank you for bringing this to our attention. Please contact the Live Chat to sort it out.

Posted 2 years ago

“I would avoid using GamerAll.com to purchase csgo skins, this site relies on manual trades and individual suppliers to fulfill the items listed (which may not actually be available) for sometime. They list 20-30 minutes of time to deliver (on average) when you contact support, they extend this to 1-2 hours and tell you to keep waiting. It took literally 3 days to get my item after constantly having to harass their live chat support every few hours, as they sent numerous emails claiming either a "delivery error" or "item ready" and to "please coordinate with chat support", but chat support each time would tell me to .. "keep waiting plz". i finally did receive my item after making contact with trustlock regarding my experience after day 2 and trustlock informed me they were reaching out to the site owner, not sure if that played into the final delivery the following day, but once i did that .. the responses via live chat became much more than "please wait, sir" and became much more apologetic and more responsive to my concerns.”

Helpful Report

Posted 2 years ago

Hello Christopher, Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Please feel free to submit any further comments or suggestions in our feedback form: https://gamerall.com/gamerall-feedback-form

Posted 2 years ago

“KYC not working”

Helpful Report

Posted 3 years ago

Hello Jay, Thank you for bringing this to our attention. Please contact the Live Chat on our website to resolve this.

Posted 3 years ago

“Im not get my items”

Helpful Report

Posted 3 years ago

Hello Kevin, Please note as per agreements with our payments processors we may request additional documentation from our customers as part of the KYC procedure (Know Your Customer procedure). If you don't want to follow this procedure you will be refunded.

Posted 3 years ago

“Some of the items were duped, you should check that all the items in the inventory are clean and not acquired through scammers or hackers”

Helpful Report

Posted 3 years ago

Hello L L, Thank you for bringing this to our attention. We will investigate this further.

Posted 3 years ago

“Poor tbh out of 3 guys 1. Yuo. He was sooo useful he gets gd reveuw he said because my steam guard he can trade straight to a friend 2. Freedome. WORST COMPLETELY CONTRIDICTED EVERYTHING DIDNT BELIEVE THE EMAIL WHAT I HAD UNTIL I SENT HIM THE COPY KEPT MAKING RUBBISH UP AND WHEN REQUESTED A MANAGER HE CLAIMED HE WAS A MANAGER AND HIS WORD WAS FINAL WHAT I DIDNT BELIEVE AND WHEN REQUESTED AGAIN HE ADMITS HE WASNT MANAGER BUT WONT TRANSFER. (Complaint being filed ) 3. (Can’t remember name) she was okay seemed rude at some parts but matter got solved”

Helpful Report

Posted 3 years ago

Hello Stewart. We are deeply sorry for the inconvenience and we appreciate that you bring this issue to our attention. We will investigate your feedback further.

Posted 3 years ago

“Les bots annule les trade offers”

Helpful Report

Posted 3 years ago

Hello Valentin, Thank you for sharing your feedback. If the trade offer is not accepted within a certain time it will expire. Then you need to contact the Live Chat for redelivery.

Posted 3 years ago

“I dont understand why there is a requirement to provide confidential information when buying skins as it is not required in any other sites such as tradeit.gg, swap.gg or even the steam market place. The inconsistency is also poor, my first transaction did not require me to provide documents whilst my second did. The redeeming quality of GamerAll.com is your excellent customer service team whom provide quick, simple to follow and efficient advice to questions and queries. Also, my antivirus detection software consistently stopped me from typing into your search bar as it detected phishing links in there, if this is true i hope you can fix this or if it is intentional, i hope you get rid of it as your website truly has potential in becoming a popular site. I hope you take into consideration that many customers will be put off of the idea of using your site to buy skins due to the fact that you require them to provide confidential information. Thank you for your time, Matt R”

Helpful Report

Posted 3 years ago

Hello Matt, Thank you for taking the time to share your feedback. Please note as per agreements with our payments processors we may request additional documentation from our customers as part of KYC procedure (Know Your Customer procedure). If you don't want any verification you can use some other payment options instead such as Paysafecard or Bitcoin, please check with our customers service on the full list. Regarding the issue with search bar we will pass this information to our developers so they can investigate this further.

Posted 3 years ago

“I got the items I bought but I was charged $1 6 times even when my card was declined”

Helpful Report

Posted 3 years ago

Hello Jayce, Thank you for bringing this to our attention. We will investigate your feedback further.

Posted 3 years ago

“I havent recieved my order because idk how to get a photo of my order onto my pc”

Helpful Report

Posted 3 years ago

Hello Broedy, Please contact the Live Chat if you need help with anything regarding your order.

Posted 3 years ago

“Really slow delivery, bot got stuck. Saying they are fixing it, but they are lying. It's already 48+ hours in and they still have not fixed it yet.”

Helpful Report

Posted 3 years ago

Hello Dada, Thank you for bringing this to our attention. We have had some issues with the Rust skins recently, which have made the delivery process longer than usual. Please contact the Live Chat if you still haven't received all of your skins. We are deeply sorry for the inconvenience.

Posted 3 years ago

“ill give you 2 star's because you guys want a selfie with my ID even tho i've been a loyal customer to this site. Most likely to not return back because of the hassle over not trying to give personal information.”

Helpful Report

Posted 4 years ago

“the site was lacking information i felt pretty confused to how to withdraw my skin. Personally i think the UI is not very easy to understand for new users like me and it dosent look very apealing either that made me question the legitness of the site. I ended up getting my skin though and i will defently buy more stuff on gamerall in the future but this is just stuff that shuld be worked on”

Helpful Report

Posted 4 years ago

“If i send you the money then send me my damn key and dont send me in a live chat. Thats a fakt G.”

Helpful Report

Posted 4 years ago

“Got the wrong items i orderd:/”

Helpful Report

Posted 4 years ago

“complicated. Just deliver the game instantly.”

Helpful Report

Posted 4 years ago

“Bugged payment systems”

Helpful Report

Posted 4 years ago

“Order had status "Delivered" but Inventory on account was empty. 2 hours long session with support team (via live-chat) finally resolved the problem, and I received bought keys manually. Overall outcome was some technical problem in shop delivery system.”

Helpful Report

Posted 5 years ago

“Many items are out of stock but on the web site they are still avviable. So you buy them, but the operator says that they are out of stock and you need to choose another item (with prety much the same price) which you will find unuseles for you.”

Helpful Report

Posted 5 years ago

“Got taxed pretty hard having G2A my only available method to pay. Your design could be darker and more sleek, the webpage feels generally cramped. You're prices aren't very competitive either. You guys are gonna have to change some stuff up or you'll lose to BitSkins and all of those. There is literally no incentive for me to shop with you guys over BitSkins other than I can buy single items through G2A pay on here instead of having to deposit funds on BitSkins, that's it. That's not much of an incentive. Thank you”

Helpful Report

Posted 5 years ago

GamerAll.com - Your game items store is rated 4.5 based on 2,775 reviews