Garden Buildings Direct Reviews

“ we ordered a summerhouse waited 3 months for delivery when arrived was 4 pieces of floor missing took another month to receive it once started building all pieces were cut wrong or warped even some pieces mouldy ,screws snapped so had to buy own . ”

“ we ordered a summerhouse waited 3 months for delivery when arrived was 4 pieces of floor missing took another month to receive it once started building all pieces were cut wrong or warped even some pieces mouldy ,screws snapped so had to buy own . ”

“ Avoid this company Ordered a simply small summer house on may 22nd 2025. Now September 10th 2025 still no summer house as for last 4 wks one piece still been manufactured. Was give numerous delivery dates over the months and again today asked to wait for delivery on 22nd 5 full months after ordering. Have requested refund which I have to wait 14 days for and will buy else where. Please avoid ”

“ Delivery was late build quality was very very poor. Parts were missing or broken , no after sales help. Trying to get refund but they are not replying to me. Avoid them at all cost.!!@@ ”

“ Absolutely awful. Not only was delivery delayed but Part of it was delivered damaged and several items missing. Very bad quality. Rung customer service and they said they would email me but I’ve heard nothing so I have to keep ringing and sitting on hold . Do not order from Garden Buildings Direct. ”

“ ⭐☆☆☆☆ Avoid this company — faulty shed, unsafe delivery, and obstructive service Ordered a BillyOh 10x8 Pent Shed from Garden Buildings Direct (Order No: GBD2256376). ”

“ I was informed via the website that it would be 4-5 weeks delivery. ”

“ I ordered a shed from the shower back on the 2nd April, I paid just over £2000 in full and was told delivery would be 4-6 weeks, now its the 19th June and still no date!! Called today and requested a delivery date but still no date available. ”

“ Quoted 6 to 8 weeks delivery but waited 14. When it arrived wood was wet but should have been vacuum dried. Broken and missing parts and saw marks in panels so obviously no quality control. Do not use this company as inferior products and can never speak to anyone on the phone. ”

“ When the final door arrived, the delivery driver said how long did this take to be delivered as they had previous experience of missing parts. ”