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I took delivery of a 5-6ft Clematis Alpina in very poor condition. Date on delivery note in box confirmed it had been boxed up for 8 days without light & water before it arrived. Reported my complaint to Gardening Express via there in-line firm but never heard back. £80 down the drain.
Avoid using Gardening Express at all costs!
”
posted 1 week ago
- James
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Acer came in loose soil and roots are not connected to dry soil, leaves are dry or burnt, delivery was not at the time suggested, one plant was not delivered, pots all hydrangeas had not flowers as at was on photos. Very unhappy. Avoid the company . Its not good at all. I spent a lot of money in vain
Tanya B
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posted 3 weeks ago
- TanyaB
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Waited ages for delivery.
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posted 1 month ago
- Anonymous
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On the 24th June after another email I forwarded to them finally got a reply- they don't know when they will be able to send the plant and can't give me a delivery date.
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posted 1 month ago
- Janice Silver
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The estimated delivery time kept changing – first it was 3–5 days, then 5–10, then 10–15.
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posted 2 months ago
- M
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Waited almost a month for delivery.
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posted 2 months ago
- Avoid at all costs
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I placed an order with Gardening Express on 19th May 2025, expecting delivery within their advertised 3–5 working days, or up to 10 working days during peak periods.
”
posted 2 months ago
- Anonymous
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No communication,still waiting for delivery after 3 weeks Don't waste your money pop down to local garden centre.
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posted 2 months ago
- Anonymous
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Almost 3 weeks without delivery or an ability to contact them. They are a total scam.
”
posted 2 months ago
- DavidF
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I’m still waiting for a delivery placed over 3 weeks ago. They are not responding to messages in contact form . How can they be allowed to get away with such consistently poor service ?
”
posted 2 months ago
- Anonymous
