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Gardening Express Reviews

1.2 Rating 202 Reviews
D
Happiness Grade
D

Delivery - Average

52.27%
Industry Average
Awful company to deal with, if you want plants for this summer then order the year before as their delivery service is awful and try getting a response from them, pay cheap you get cheap.
posted 2 weeks ago - Anonymous
After several purchases my recent delivery is awful, dead straggely foliage, leaves yellowing and dying. I paid almost £50 for this order which I woukd walk past if on sale in a garden centre as classed beyond redemption. Good luck if you try to navigate their website to complain its set up for you to fail. Absolutely no more orders from me. Buyer beware.
posted 3 weeks ago - Heather MacPhail
Misleading delivery information.
posted 3 weeks ago - Anonymous
Misleading delivery information.
posted 3 weeks ago - Anonymous
Misleading delivery information.
posted 3 weeks ago - Anonymous
I bought a wisteria tree, £70 plus delivery.
posted 3 weeks ago - HOLLY
Extremely disappointed and will never order from this company again. Told 5-10 days delivery but still waiting after 15 days. No update, no number to call, just a chatbot that constantly says customer services will be in contact within 2 days but they never do. Chased every day this week but still none the wiser if or when I’ll receive my order. Will now request a refund which will probably take more than a week to get. Disgusted.
posted 1 month ago - Anonymous
I ordered an Acer and two pyramids for my front door, I didn’t receive any comms on the delivery until I’ve contacted the customer service.
posted 1 month ago - Mo
I ordered 5 plants. Delivery took a while. 3 plants arrived in broken pots. 1 was dead and 1 in a sorry state. Poor customer service too. Don’t order from them
posted 2 months ago - Anonymous
Delivery charges £6 not refunded either, order from them only if you are fine with half order delivered.
posted 2 months ago - Anonymous