“Good morning. I placed an order with you last week for bluebells in the green, the payment has been taken from my account but I haven’t received any acknowledgment of this or an idea of delivery dates.Can you confirm that this has been received and when I can expect delivery?
Thank you”
“No stars would be mine as well !!! Countless follow up emails after my order in March failed to materialise. Written it off to experience and ordered elsewhere. September now. Terrible company”
“Placed an order at the beginning of September for 100 Bluebell bulbs only to be informed that they will not deliver until next Spring! I have emailed on numerous occasions but have all been ignored. No phone number to call so nowhere else to go. DO NOT order from this company as I believe this is a total scam.”
“Order No. 62923 acknowledged by invoice. Have emailed twice but not answering. I shall take this up with the Guardian’s Consumer team. I want a refund. This appears to be a scam. No place for zero stars but that is my opinion.”
“Ordered strawberry plants weeks ago still not arrived, money taken swiftly though. Problem is can't find any way of connecting them on there website,need to get the money back somehow. P.s. won't be using this place again.”
“they are not contactable, i ordered some plants that were acknowledged by an invoice and order number but to date have not received them and cannot contact by phone or email which seem to be fake, and emails sent back as address not valid, the phone number works but just rings out. i have been done! no delivery has been made to date which was ordered 3 weeks ago and no notification from them...unless its just bad to worse customer service, i have had a small refund of £8.99 for lily of the valley and understood the rest of the plants were to be forwarded on, but so far no sign of them, i am very dissapointed”
