Gates and Fences (UK) Ltd Reviews

4.0 Rating 4 Reviews
75 %
of reviewers recommend Gates and Fences (UK) Ltd

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Anonymous
Anonymous  // 01/01/2019
Avoid this company like the plague. Customer service is non existent.. We purchased Cedar driveway gates from them. OK when we received them my husband and son in law hung them. No damage was done whilst being installed. Next day there was a large split in the grain of one panel. Contacted the company and we were told they would send a repair kit, A REPAIR KIT for gates we paid £1500 for. I asked to speak to a manager and was told by the girl that she was the best I was going to get. I contacted a director of the company via facebook and he apologised for the way we had been treated by customer service and said he would arrange to have the gates picked up and repaired at no cost to us.He has told us today that he has changed his mind and will not be doing anything of the kind as we had posted negative reviews about the company. Despicable company and only good reviews are acceptable to them. They should be ashamed
Helpful Report
Posted 5 years ago
Gates and Fences (UK) Ltd is rated 4.0 based on 4 reviews