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Bennetts Reviews

4.4 Rating 2,013 Reviews

84 %

of reviewers recommend Bennetts

Company Reviews

4.4

Based on 2,013 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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Customer Service

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Phone:

0344 412 2171

Location:

Unit 3, Swan Park, Kettlebrook Road, Tamworth
B77 1AG

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I have just been charged almost five pounds for a 22 minute phone call to Bennett’s. I have a free inland calls contract with BT. Phoned them to query cost and was informed that Bennett’s put a service charge on every call from customers. Why do you do that? You are the only insurance company I have spoken to that charge customers to talk! Not good service!

Asked by Arlene Vestergaard (5 years ago)

Hi Arlene Our 0344 412 2171 is a local rate number. Can you confirm the number you called? Thanks Caroline

Answered by (5 years ago)

With a Bennetts bike policy, is there a no-claims bonus applied to a policy when it's renewed after the first, second and third year?

Asked by Keith Jobling (5 years ago)

Hi Yes our policies do earn no claims bonus, providing no fault claims have been made and the policy has ran for the full 12 months. Thanks, Bennetts

Answered by (5 years ago)

Spent 40 minutes on the phone being asked questions about my 3 bikes just to be told you only insure up to 2 bikes! Your website states you insure up to 4!? whats going on? Your sales rep was very inexperienced about bikes........

Asked by Chris Wickham (5 years ago)

Hi Chris, I am sorry that we were unable to offer a quote with 3 bikes at this time. We work with a panel of insurers, however, we aren't able to advise on quotes until the data has been entered. Thanks, Bennetts

Answered by (5 years ago)

HO do I leave a review?

Asked by Ian Calder (5 years ago)

Hi, I purchased my insurance and send in my NCD, I received confirmation that my NCD is fine and I am Insured by Text. Will a paper copy be sent out or will it be emailed to me, if a paper copy is to be sent how long will it take to arrive?

Asked by Vincent Green (6 years ago)

if i sell my bike and buy another 1 how much will i be charged to transfer my insurance

Asked by graham martin (6 years ago)

Hello I just had a bennets additions quote but my existing insurer says that the included breakdown cover is very basic, Please can you give me as much detail as you can about the included breakdown cover?

Asked by mike (6 years ago)

Hi Mike, We offer 3 levels of cover with the RAC, it would depend on which level is included. Please call our team on 0330 018 1618 and they will be able to advise which level is included and provide you with the benefits.

Answered by (6 years ago)

Why is my insurance not showing on MID ?

Asked by Trevor Lightbown (6 years ago)

Hi Trevor The information can take up to 7 days to show on MID. Kind Regards, Bennetts

Answered by (6 years ago)

How do i get in direct touch with a manager at Bennetts ? Could you send me a direct telephone number to save me going through a myriad of different people.

Asked by S W (6 years ago)

Hi, To speak with a Manager, you would need to telephone our Customer Service Department on 0344 412 2171, alternatively if you have a query this can be emailed to helpme@bennetts.co.uk Kind Regards, Bennetts

Answered by (6 years ago)

Hello.....why do you not classify a steel garage (mounted on a heavy wooden base and double door locks) as a secure structure?....and class my motorcycle as just "on the property". Regards. C. Skelton

Asked by Clive Skelton (6 years ago)

Hi Clive, Are you able to email a picture of the steel garage to helpme@bennetts.co.uk with your policy number? We can arrange for this to be referred to the underwriter of the policy to see if they can amend this? Kind Regards, Bennetts

Answered by (6 years ago)