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Carrot Insurance Reviews

3.8 Rating 3,599 Reviews
71 %
of reviewers recommend Carrot Insurance
3.8
Based on 3,599 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Within 5 Days
Documents Delivered On-time
Greater than 79%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
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About Carrot Insurance:

Rewarding Telematics Insurance

When we launched in 2012, we had two simple goals – to make the experience of car insurance more rewarding for our customers, and to make the roads a safer place for young drivers. To continuously improve our products and service, we invite customers to give us feedback in the form of reviews and CSAT surveys.

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

How quickly does Carrot Insurance resolve customer queries?
(5 months ago)
Greater than 71% of reviewers feedback is Carrot Insurance resolves customer queries within an hour.
(5 months ago)
85.71%
Industry Average
Very pleased with the customer service and the agent I spoke to was very helpful
- Anonymous
I’m a new driver, the adding documents was so easy customer service was so helpful. Having a black box was arranged over txt and they came to my property to install. Really happy.
- Anonymous
I spoke to jack on a live chat he managed to solve my queries and got everything sorted. Perfect service lovely staff and friendly. Would recommend!
- Mckayla Folkard