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Dial Direct Reviews

4.3 Rating 2,981 Reviews
B-
Happiness Grade
B-

Refund - Easy

71.43%
Industry Average
Further, once all details were input we had a cheaper deal than the renewal quote or last years insurance - and even a small refund as the renewal was slightly sooner - winner!!!!! Thanks all around.
posted 1 year ago - Ian William John
Thinking nothing more of it, I received a call from Dialdirect (a lady named as Rachael), stating that she had received my feedback and in view of the comments made about pricing she was going to refund me £32.
posted 1 year ago - Sam
I was happy renewing my home insurance, I got my refund as promised and very prompt in responding to my problems. And I am happy with my renewal. Customer service very good and polite.
posted 1 year ago - Anonymous
Dial Direct are a great company to get car insurance from, it is so easy to arrange cover on their website & all documents are visible to download on the client portal, renewal was easy as well with one click. They even gave me a refund as the renewal quote was incorrect even tho I had accepted. Most definitely will recommend & use again.
posted 3 years ago - R Sharp
The courteous service and speedy refund made me imagine going back to them in the future.
posted 6 years ago - Lawrence