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Dial Direct Reviews

4.3 Rating 3,323 Reviews
A
Happiness Grade
A

Customer Service - Good

96.85%
Industry Average
The whole experience was simple! I rang to see if Dial Direct could match a much cheaper quote that I got online, they did and I was thrilled 👌🏼 The telephone agent was friendly and polite and went the extra mile. Great service all round.
posted 2 weeks ago - Anonymous
excellent service every time best insurance company on the internet
posted 3 weeks ago - Anonymous
The price, cover and service very good. However I am a bit disappointed with the person I dealt with as they said they would send my documents in paper form to my address but have never received them and that was over a month a go.
posted 3 weeks ago - Amanda Thompson
The Price, Cover and Customer service is excellent..
posted 3 weeks ago - Anonymous
Faultless customer service, kept up date with insurance renewals, possibly the best value on the market. I will continue to use Dial Direct for as long as possible.
posted 3 weeks ago - Terry Hayes
The timing of renewal quote was good. The price was good, with other insurers they Jack the price RIGHT UP HIGH, with DD it ca.e within an acceptable level. In the past with other companies I have had to search for competitive quotes, with DD I accepted the first quote they sent. Good around service.
posted 3 weeks ago - David L
Dial Direct are a great company. I have only been using them for the last two years and found them very easy to deal with. They give a good service and are very competitive in their pricing. I would recommend them to anyone, you will not do better.
posted 4 weeks ago - Clive
Great service from the team as usual
posted 1 month ago - Anonymous
Insured with them previously and found the service to be to my liking therefore renewed.
posted 1 month ago - Martin Reid
very good service and value for money
posted 1 month ago - Anonymous