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Dial Direct Reviews

4.3 Rating 3,245 Reviews
A
Happiness Grade
A

Customer Service - Good

96.30%
Industry Average
The Dial Direct team has secured me a brilliant deal on my renewal insurance. Upside; great service and response over the phone. Downside; no response to emails when requesting information on mailed renewal quote.
posted 1 week ago - William Hall
I have had no problems,p am very happy with the service I receive thank you
posted 1 week ago - Patrick
Good service and very good price!👍😍
posted 1 week ago - SUZANA NIKOLOVA
Very pleasant staff and good service
posted 2 weeks ago - Anonymous
Hi very happy with the service I have received over the years have been very helpful and stress free thank you.
posted 2 weeks ago - Anonymous
Great service and reasonable pricing! Easy set up
posted 2 weeks ago - Anonymous
It is great to be able to get through to a 'real person'. Outstanding customer service from Dial Direct and their advisors are extremely helpful, friendly and professional. Highly recommend. Thank you to all at Dial Direct.
posted 3 weeks ago - Mrs L Marson-Taylor
Excellent service from Dial Direct, sending me an email reminder and giving me a renewal cost which was less than last year. Nothing whatsoever to complain about.
posted 3 weeks ago - Anonymous
Easy to get a quote and easy to set up my car insurance. Very happy with the service.
posted 3 weeks ago - Anonymous
Excellent service with very good renewal price, thank you
posted 3 weeks ago - Anonymous