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Dial Direct Reviews

4.4 Rating 3,660 Reviews
A
Happiness Grade
A

Customer Service - Good

95.80%
Industry Average
Good customer service.. competiti e pricing which includes RAC cover
posted 1 month ago - Anonymous
Great access, consistent and clear communication, and very good customer service, thank you.
posted 1 month ago - Anonymous
Car ins up for renewal, shopped around and Dial Direct was the most competitive. Well pleased with the service.
posted 1 month ago - Anonymous
Been with Dial Direct for a few years now always pleased with the service & the price 10/10 would recommend
posted 1 month ago - Anonymous
Easy to deal with online. My premium has barely changed in 3 years. Note: I have not had to make a claim or deal with customer service, so can't comment about that.
posted 1 month ago - Andy (Hampshire)
My car insurance only rose by £2, the cost has been excellent for the few years I have been with them. I have only used the breakdown service for a flat battery so cannot comment on the service after an accident but so far so good, thank you.
posted 1 month ago - Richard Simpson
Very easy and convenient to do good price great service thanks
posted 2 months ago - David
Brilliant company to be insured with. Great price and great customer service which is very important. Fully recommend them to anyone
posted 2 months ago - Wayne Dicker
Quality customer service
posted 2 months ago - Arshad
Very well priced and friendly helpful service.
posted 2 months ago - FC. Suffolk