Fresh Insurance Reviews

Name: Fresh Insurance
Rating: 4.06

4.1 Rating 81 Reviews

77 %

of reviewers recommend Fresh Insurance

Company Reviews

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Metrics

4.1

Based on 81 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat

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Phone:

01527332231

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kim was exceedingly helpful and professional and friendly!”

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Posted 6 years ago

“Quick to answer the phone call. Ryan Thorpe was very helpful, explained everything clearly and thoroughly. A pleasure to deal with.”

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Posted 6 years ago

“Josh dealt with my policy this morning, very straight forward, polite and helpful. Thanks Josh.”

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Posted 6 years ago

“Clear concise handling of requirements and great savings.”

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Posted 6 years ago

“Fantastic service, careful and thorough in finding the right policy for me, helpful and a really friendly agent.”

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Posted 6 years ago

“Excellent customer service and fully understood my policy requirements”

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Posted 6 years ago

“Extremely efficient and well informed. Made the whole process as painless as possible even under difficult circumstances. Many thanks Ryan!”

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Posted 6 years ago

“Excellent professional service by Matt. Happy to reinsure with Fresh. Thanks”

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Posted 6 years ago

“I got a quote from Compare the Market and this came out top and they advised I call them directly to confirm all the details so I called. The woman on the phone was lovely to talk to and very helpful. She had to check with the underwriters a couple of times because I live by a river and wasn't sure how long I held my previous insurance for. She was efficient, patient, kind and friendly.”

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Posted 6 years ago

“Excellent service advisor was very helpful and explained everything in detail about my cover. Also good price”

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Posted 6 years ago

“Everything dealt with in professional manner”

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(Home Insurance) - Posted 6 years ago

“A1 service many years 5 star”

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Posted 7 years ago

“i wouldn't have been with them for over 6 years if they did not deliver exeptional service”

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Posted 7 years ago

“Very pleased with this company. Had a named agent who came back to me with very helpful information. Highly recommended. Hopefully I never have to claim but I feel confident it would be well dealt with.”

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(Home Insurance) - Posted 8 years ago

“A OK SERVICES”

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(Home Insurance) - Posted 8 years ago

“First dealt with 'Fresh' when I was living in a flood area , although our house was not affected no other insurance firm were interested , except for enormous payments ! Fresh were so helpful and understanding and listened , that when we moved to a different house I made sure my insurance was with Fresh again . Always helpful and one can actually speak to a person on their phone . Luckily we haven't made a claim , but if we do I will be happy to let you know the outcome . Although I have great faith in them , easy people to deal with .”

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(Home Insurance) - Posted 9 years ago

“Excellent telephone manner from the agent that I eventually got to speak to. Unfortunately after waiting in a cue for over 15 mins (so frustrating) I got put through to the reception where a young man took my phone number and said someone would ring me back.... they didn't....(doesn't breed confidence should one ever have to claim!!!) so I emailed and hey ho I got a phone call, in the end I was able to renew my policy. thanks Good quote for my insurance with special conditions. 3rd year with this company.”

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Posted 5 years ago

“Your advisor Matt Homer was excellent he was friendly efficient and made all the details clear. It was his attitude and professional help and attitude that 'sold' me the policy”

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Posted 6 years ago

“Received a phone call today. Didnt go with them on this occasion. Their representative Matt was very helpful and informative.”

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Posted 6 years ago

“I'm not sure it's possible to review and insurance provider if you haven't made a claim. It's only when a claim is made that you can say whether you chose a good or bad provider based on the service you receive. Luckily I have not put this to the test and hope I won't have to.”

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(Home Insurance) - Posted 6 years ago

Fresh Insurance is rated 4.1 based on 81 reviews