Fresh Insurance Reviews

Name: Fresh Insurance
Rating: 4.02

4.0 Rating 82 Reviews

76 %

of reviewers recommend Fresh Insurance

Company Reviews

Questions

Metrics

4.0

Based on 82 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

01527332231

Write Your review

Tell us how Fresh Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Very friendly and efficient help when I called with a query”

Helpful Report

Posted 6 years ago

“Spoke to a very polite and confident lad called Will Edwards, explained everything about the insurance cover and sent docs immediately. Was very unsure as we’d been with our previous insurers since 1976! Thanks Will”

Helpful Report

Posted 6 years ago

“I had two claims on my house insurance in one year. My insurance company would not cover me at renewal. Fresh accepted me at a realistic annual premium after I explained the circumstances of both legitimate claims. Therefore, I think they're excellent, whilst my previous company's behaviour cost them a long term customer.”

Helpful Report

(Home Insurance) - Posted 6 years ago

“Love the customer service”

Helpful Report

Posted 6 years ago

“Thank you so much! House was flooded in 2012 so too have insurance for under £500 is great. Matt Homer was excellent as I kept on asking the same questions due too my age but he was very patient with me. Fresh insurance and Matt thank you again, wonderful service.”

Helpful Report

Posted 6 years ago

“very friendly good customer care. always happy with fresh insurance”

Helpful Report

Posted 6 years ago

“Ryan was very helpful abd polite. Was open and honest about the level if cover i needed, offered what was best for me not the most expensive.”

Helpful Report

Posted 6 years ago

“Spoke with Jamie, excellent service and was very helpful, thank you.”

Helpful Report

Posted 6 years ago

“The young man scott was very helpful explaned every thing to me and he was very cheerful.”

Helpful Report

Posted 6 years ago

“I had a long conversation yesterday with Jonathan Hunt after a bad experience. He was so helpful and was able to help me with my difficulties. I am very grateful.”

Helpful Report

Posted 6 years ago

“Comprehensively covered needs and likely problems; clear explanation of terms; almost instant result at an excellent price.”

Helpful Report

Posted 6 years ago

“Answered queries very clearly on phone.”

Helpful Report

Posted 6 years ago

“Very reasonable price for my House Insurance, only fault with this company is they do not send out any documentation in the post so you just have to read everything on line which I don't like. If I had of wanted documents sent out they were going to charge me £10. Puts me of a bit.”

Helpful Report

(Home Insurance) - Posted 6 years ago

“Following frustrations from other insurers, Fresh representative Luke Lloyd was a breath of 'fresh' air. He made the whole experience simple and straightforward. He was knowledgeable, helpful, understanding and polite.”

Helpful Report

Posted 6 years ago

“Very pleasant young man called Matt renewed my policy by phone.”

Helpful Report

Posted 7 years ago

“Very efficient service when renewing policy!”

Helpful Report

Posted 7 years ago

“Excellent customer service when taking out insurance. I had a slightly complicated situation, but Fresh (Luke in particular!), were extremely prompt in resolving the queries and agreeing the position - I'm very impressed!”

Helpful Report

Posted 7 years ago

“Very helpful and informative when negotiating my home insurance. Better than anybody else I’ve had quotes from.”

Helpful Report

Posted 7 years ago

“Quick and easy to set up a new policy by phone. Equally quick and easy to make minor changes after the documents were sent through. Both phone calls answered without having to wait in a queue. Hope it’s the same if ever I have to make a claim.”

Helpful Report

Posted 7 years ago

“Fresh Insurance sales adviser, Louisa, was extremely helpful and efficient - clearly spoken and very patient in explaining everything about a complicated issue.”

Helpful Report

Posted 7 years ago

Fresh Insurance is rated 4.0 based on 82 reviews