Gladiator.co.uk have a Customer Happiness Grade of B. Customers love their prices but are unhappy with their customer service.
“
Cheapest price and no I
Hidden extras like other van insurance brokers and providers
”
- Sam Hulland
“
I found the price excessive. I have been driving for 40 years and my premium for a car (derived van) was more expensive than my son in law who drives a large van and has only been driving for 15 years. I needed the insurance quickly otherwise I would not have taken the policy out. I won't make the same mistake again
”
- Ronald
“
I am more than happy with the service and price
”
- Laurence
“
Also because of this was I charged more for last years policy because of this? I was told today by someone in the c/s service team that they were listed as my fault.
”
- Chris Wells
“
I’m not sure what Gladiator have done with their customer service area, probably outsourced abroad.
”
- ""
“
Absolutely abysmal customer service they will do anything to get out of paying up for a claim, have been with these for years but didn't realise how bad they are until I tried to make a non fault claim.
”
- Anonymous
