Halifax Insurance Reviews

2.7 Rating 437 Reviews
B
Happiness Grade
B

Customer Service - Good

75.36%
Industry Average
Excellent customer service
posted 3 years ago - Ashiq
Excellent customer service
posted 3 years ago - ASHIQ patel
Very good service , price for a big company lower than anyone else
posted 3 years ago - Anonymous
Excellent from start to finish for contents insurance. Had to make two claims, one for a damaged hob and one for a stolen bike. Both handled professionally and speedily. Customer service a delight. Genuingly surprised at how good my experience has been.
posted 4 years ago - Nick
All fact available and easy to buy ....hope for the best customer service as well....
posted 4 years ago - Krunal Shah
Lady called Asha was excellent at Halifax Insurance. Superb service. Nothing too much, very helpful.
posted 4 years ago - Edward Murray
After it was stolen, my claim was accepted and I was directed to a “validation service” who said the current version of my bike is apparently built to a higher specification so they could only offer me a bike they said is to an equivalent spec to mine .
posted 5 years ago - SimonM4
Called Halifax Insurance today. Spoke to the most helpful gentleman. He guided me through buildings insurance. He was very professional and most helpful. Great service provided. Would highly recommend. A huge thank you.
posted 5 years ago - Lynn blay
After reading the reviews on other sites I was wary when I had to ring to change payment date after a technical glitch online . But I have to say the customer service adviser was pleasant , helpful and even rang me back when she had sorted it.so I’m impressed at her efficiency.
posted 5 years ago - Janet Bradbury
This is the best service ever - without the hard sell or anything.
posted 6 years ago - Gloria, Cheadle, Staffordshire.